Dependable Courier Driver and Route Optimizer

SM

STEPHEN MASON

***************@*****.*** 401-***-**** Lecanto, FL 34461

Dependable Courier Driver with extensive experience in package pickup, delivery, and route management. Expert in resolving delivery issues and adapting to changing conditions, while ensuring safe vehicle operation. Strong navigational skills enhance efficiency in time-sensitive deliveries. Proven track record of optimizing routes and maintaining accurate delivery records, contributing to improved operational performance.

• Commercial driving

• GPS navigation

• Route planning

• Delivery services

• Delivery and pickup

• Traffic compliance

• Vehicle inspection

• Vehicle Loading/Unloading

• Shipment verification

• Package handling

• Local routes

• Vehicle inspection

• Documentation skills

• Time management

• Quick decision making

• Problem-solving abilities

• Analytical skills

• Attention to detail

• Clear communication

• Customer service

• Professional demeanor

• Teamwork

• Self motivation

• Stress management

• Prioritization skills

• Time management abilities

• Basic vehicle upkeep

• Confidentiality maintenance

• Excellent driving skills

A P Courier Services LLC Lecanto,

Florida

Courier Driver

09/2026 - Current

Delivered parcels and documents for courier service clients across assigned routes.

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Utilized GPS navigation to optimize routes, adapting for unexpected delays to ensure timely deliveries.

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• Maintained adherence to stringent delivery deadlines. Collected shipments from businesses and residences for daily dispatch, contributing to consistent delivery schedules.

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Ensured clean vehicle condition and organized cargo space for safe and efficient transport.

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Followed traffic laws and company delivery procedures during all courier runs.

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DoorDash Lecanto, Florida

Delivery Courier

06/2024 - Current

Ensured timely delivery of packages to customers in accordance with company standards.

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• Picked up orders from DoorDash partner restaurants and merchants. Completed contactless drop-offs at homes, offices, and apartment buildings.

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Summary

Skills

Experience

Delivered items directly into customers' homes, providing additional customer service support.

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Communicated with customers about order status and delivery instructions.

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• Followed local traffic laws and safe driving practices during routes.

• Verified pickup details before leaving restaurant locations. Delivered exceptional customer service during package pickups and deliveries, enhancing customer experience.

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Resolved order issues by collaborating with customers and merchant support teams, ensuring customer satisfaction.

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Coordinated with dispatch personnel to communicate delays or route changes due to traffic or weather, and optimized delivery efficiency.

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Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.

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Answered customer questions regarding products and resolved issues with order accuracy and quality.

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Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.

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Modified delivery routes based on real-time traffic updates. in real-time based on traffic conditions or customer requests.

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Genesis Logistics Lakeland, Florida

Delivery Driver

06/2023 - 06/2024

Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

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Grouped and routed deliveries by designated areas, ensuring timely and efficient service.

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Followed Genesis Logistics delivery procedures and customer service standards.

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Resolved customer service complaints professionally, thereby fostering trust and loyalty.

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• Navigated routes with relevant map programs and GPS systems.

• Loaded and secured freight for careful transport and handling.

• Loaded, secured, and unloaded cargo in a safe and timely manner.

• Received daily delivery instructions and route assignments from dispatch.

• Verified shipment details against bills of lading and customer orders.

• Inspected delivery vehicle for safety, cleanliness, and road readiness. Performed pre-trip inspections of the delivery vehicle according to company guidelines.

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Conducted thorough inspections of vehicle to ensure safety and operational readiness. Maintained gas, oil and water levels.

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• Handled merchandise in accordance with product handling standards. East Providence HS Providence, RI

GED

06/1987

• Hipaa Certification

• Blood Borne Pathogen Certification

Education and Training

Certifications & Licenses

Contact this candidate