Billing Analyst I

Richard Denson

Houston, TX 832-***-**** ********@*****.***

Billing Analyst & Operations Specialist

SUMMARY

Results-driven Billing & Operations Specialist with 10+ years of experience in accounts receivable/payable, billing workflows, and customer support. Proven success in maintaining high billing accuracy, training team members, and keeping DSO below 30 days. Proficient in Sage IntAcct, SharePoint, Smartsheet, and remote collaboration tools. CORE COMPETENCIES

● Financial Operations: Accounts Receivable (A/R), Accounts Payable (A/P), Invoicing & Billing, Credit Memos & Refunds, DSO Reduction

● Software & Tools: Sage IntAcct, Smartsheet, SharePoint, Microsoft Teams, MS Office Suite, CRM Databases

● Key Skills: Process Improvement, Client Communications, Cross-Functional Collaboration, Employee Training

PROFESSIONAL EXPERIENCE

MRI Software Remote / Hybrid

Finance Specialist September 2022 – September 2026

● Executed end-to-end billing workflows, invoice modifications, payment applications, credit memos, and refunds using Sage IntAcct.

● Updated and maintained CRM account details and billing preferences to ensure data integrity.

● Utilized Smartsheet and SharePoint to coordinate daily operations and complete tasks.

● Partnered with leadership and cross-functional teams to resolve client billing inquiries.

● Onboarded and trained new employees on collections, payment applications, and accounting procedures.

ApartmentData.com Houston, TX

Administrative Assistant / A/R & A/P Coordinator August 2017 – September 2022

● Managed past-due account collections and consistently maintained DSO below 30 days.

● Managed accounts receivable and payable documentation, records, and digital filing systems.

● Served as primary contact for customer administrative and billing inquiries.

● Handled office supply inventory, multi-line phone support, and event hospitality coordination.

EDUCATION

Charles H. Milby High School High School Diploma

Contact this candidate