Customer-Focused Retail Sales Associate

Cynthia A Garcia, Retail Sales Associate

PFLUGERVILLE, 78660, 512-***-****,

SUMMARY

Dedicated and customer-focused retail associate with over 15 years of experience in sales operations, inventory management, and customer engagement. Proven ability to assist customers, manage stock, and operate POS systems, with a forklift certification. Eager to contribute to MINISO USA's sales goals and maintain exceptional store presentation during peak seasons by delivering outstanding service and supporting daily operations

WORK EXPERIENCE

05/2007 - Present

02/2006-06/2007

02/2006-05/2006

01/2003-06/2005

02/2000-06/2002

SKILLS

LANGUAGES

Price change

AUSTIN

Target

• Print clearance labels - process to correct locations

Print white labels-price of lower and higher price distribute to proper locations

• Scan and ticket items in Clarance end caps

• Process and remove salvage / CRC items from end caps and process them to receiving location, box and tape up boxes

• Pull clearance items from back room, ticket / process to the floor.

• RFID scan for GM departments - inventories chip items

• Pull salvage /trap items from back room, scan and process

• Process clearance task list from device on Non located items.

• Scanned store inventory for stock levels.

• Generated batch orders and rain checks for out-of-stock items.

• Investigated discrepancies and corrected inventory counts on drastic count and item merge reports.

• Retrieved and stocked merchandise on the sales floor.

• Assisted customers with inquiries and needs.

• Provided backup cashier support as required.

• Processed Prime Target Market (PTM) labels.

• Certified to operate forklifts, crown, and wave equipment.

Tray runner

Dc Regional

• Delivered patient meal trays.

• Maintained cleanliness of kitchenware and serving areas.

CORPUS CHRISTI

Receptionist

CORPUS CHRISTI

H&R Block

• Welcomed clients and scheduled appointments.

• Processed customer payments accurately.

• Managed incoming calls and operated the phone system.

• Recorded Disclosure and Consent Numbers (DCN) on taxpayer applications post-approval, filed applications, and processed refund checks.

• Verified client identification documents.

• Disbursed refund checks to clients.

• Reconciled cash drawers at the end of each day and completed bank deposits.

Shipping /receiving

KENNESAW

Bed Bath N Beyond

• Unloaded and processed merchandise from distribution center (DC) trucks.

• Received and processed merchandise from FedEx shipments.

Managed and dispatched outgoing packages via FedEx.

Lead Cashier

SAN ANTONIO

USAA

• Oversaw a team of 10 cashiers and resolved customer escalations.

• Ensured cashiers maintained adequate change for transactions.

Balanced cash drawers daily.

• Maintained the upkeep and stocking of the salad bar throughout operational hours.

Customer Service

Restocking

Sales Operations

Visual Merchandising

English

(Excellent (Read Write Speak ))

Spanish

(Excellent (Read Write Speak ))

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