Juan Abreu
Brookshire, TX
Willing to relocate: Anywhere
Work Experience
Co-Manager/Store Manager
Kroger-Houston, TX
February 2021 to Present
In charge of HR and Safety departments .assist on all the store operations and merchandising Education
Business (Bachelor's degree)
UPR-Mayaguez-Puerto Rico
August 1982 to June 1986
Business administration (Associate's degree)
High school diploma or GED
Skills
• Role-playing (training delivery method)
• Customer support
• Cost control
• Loss Prevention
• E-learning (training delivery method)
• Guest services
• Driving
• Closing sales
• Store layout management
• Loyalty programs
• Operations Management
• Recruiting
• Net Promoter Score analysis
• Conducting staff training sessions as a store manager - Staff training sessions conducted as a store manager (More than 50 sessions)
• Strategic promotions
• Negotiation
• Microsoft Outlook
• Sales lead qualification
• FIFO
• Accounting and finance experience
• Sales negotiation
• Payroll management
• Microsoft Office
• Strategic planning
• Inventory control
• Budget management
• Microsoft Word
• Vendor management
• Sales per square foot tracking
• Gross profit margin tracking
• Sales goal setting
• Direct sales
• LIFO
• Demand planning
• Inventory turnover analysis
• Workshop facilitation
• Managing food service teams - Largest food service team managed (More than 20 team members)
• Conflict resolution
• Formal training programs
• Customer relationship building
• Forecasting
• Microsoft Excel
• Customer lifetime value tracking
• Talent management
• Operations
• Team development
• Conducting staff training sessions as a first-line manager - Staff training sessions conducted as a first-line manager (More than 50 sessions)
• Store maintenance
• Profit & Loss
• Managing budgets in a finance role
• On-the-job training (training delivery method)
• Business financial process improvement
• Strategic management
• Food service inventory management
• RFID systems for logistics
• Google Workspace
• Inventory management software
• Event coordination
• Customer service
• Assistant Manager Experience
• Sales
• POS systems
• Store Management Experience
• Conference training method
• Average order value (success metric)
• Coaching
• Complaint handling
• Referrals (candidate sourcing)
• Team leadership
• Lift truck
• Marketing
• Cash handling
• Visual merchandising
• Sales growth tracking
• Time management
• Accounting
• Planograms
• Appointment scheduling
• Analysis skills
• Data entry
• Business development
• Seminar
• CRM software
• ROI
• Safety management within retail industry
• Inventory demand forecasting
• Typing
• Team management
• Outdoor work
• Computer literacy
• Merchandising display arrangement
• Computer skills
• Internal hiring
• Staff scheduling
• Performance management
• Self-directed learning
• Inventory management
• Prospecting
• Store opening procedures
• Retail Management - Retail management experience (More than 20 years)
• Merchandising
• Financial acumen
• Benefits and compensation experience within retail
• Retail emergency response
• Organizational skills
• Financial control management
• Performance Improvement (PI)
• Revenue growth
• Outside sales
• Productivity software
• Store closing procedures
• Customer service management
• Cash register
• Deal closing
• Telemarketing
• Employee scheduling software
• Mobile devices
• Just-in-Time
• Workforce planning strategy
• Payroll
• Communication skills
• Food service management - Food service management experience (3-5 years)
• Heavy lifting
• Automotive sales
• Job shadowing (employee development activity)
• Team motivation (leadership skill)
• Team building
• Project management
• Vendor-managed inventory (VMI)
• Customer satisfaction tracking
• Achieving sales targets
• Barcode scanning for logistics
• Teamwork
• Schedule management
• Mentoring
• Lead generation
• Climbing
• Employee retention
• Management
• Logistics inventory management
• Sales revenue tracking
• Retail industry sales team management
• Computer operation
• Record keeping
• Field sales
• Cycle counting inventory management
• Sales forecasts
• Accounting software
• Retail industry recruitment
• Profit & Loss statement
• Managerial strategic planning
• Training & development
• Financial reporting
• Customer satisfaction improvement
Languages
• Spanish
• English
• Bilingual
Certifications and Licenses
Driver's License
Food and safety
October 2023 to October 2025
Non-CDL Class C
Forklift Certification