Customer Service Representative and Front Desk

Summary

Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work experience

Front Desk

Microtel Inn & Suites • Rogers, AR

March 2026 to Present

• Greeting and welcoming customers

• Telephone and front desk reception.

• Database and records management

• Customer service.

• Executive and administrative support.

Package Sorter

Amazon • Lowell, AR

August 2025 to March 2026

• Use scanners to read bar codes on products

• Use technology like smartphones and handheld devices to sort, scan, and prepare orders. Build, wrap, sort, and transport pallets and packages.

Caregiver

Roger Home Helper • Rogers, AR

July 2025 to February 2026

Working with elderly.

Cashier/Sales Associate

Dollar General • Rogers, AR

March 2024 to May 2025

Greetings customer, handling cash register, recovery, and cleaning Seasonal Tax Preparer

C K Ventures Inc • Fayetteville, AR

December 2018 to March 2023

• Greeting customers

• Collect clients documents

• Interview with clients

• Doing tax form for clients

• Entry data

• Scanning documents

• Print documents

• Answer incoming call

• Organizing file

Telina Lang

+1-479-***-**** / *********@*****.*** / Rogers, AR 72756 Staffing Assistant

After School Programs • Springdale, AR

August 2020 to December 2020

• Monitor Students. After school aides monitor student activity so that the primary teacher is not overwhelmed with responsibility.

• Class Prep. To assist teachers, program aides often prepare the materials for each session, as well as dispense and collect supplies.

• Meetings. Some after school program aides are required to attend meetings regarding the planning and progress of the program.

Education

High school diploma

Marshall High School

August 1995 to June 1998

Upper secondary education

Skills

Clinical documentation Leadership Vital signs Achieving HIPAA compliance Janitorial experience POS Office experience Computer literacy Heavy lifting Assisting with ADLs Meal preparation Customer communication Patient monitoring Serving Communication skills Hospitality Teaching Assembly Mobile devices Retail sales Conflict management Child welfare Writing skills Cleaning Sales Clear language communication Toddler care Managed Certified Nursing Assistants (CNAs) Early childhood education Social work Restaurant experience Cash handling Meal assistance Maintaining patient confidentiality Cash amount verification Bathing assistance Microsoft Outlook Financial transaction processing Memory care Social media management Guest services Microsoft Word Cleaning surfaces Tax experience Front desk Data Analysis Basic math Food service HVAC Retail math Product demos Google Workspace Dementia care Cash register operations Dusting Clean workspace maintenance iOS Typing Partnership tax return preparation Caregiving Childcare Industrial cleaning Administrative experience Filing Materials handling Customer service Microsoft Office Care plans Restroom cleaning English Vacuum cleaners Interpersonal communication Computer operation Hotel experience Alzheimer's care Food handling PCA GPS Classroom experience Organizational skills Maintaining an organized workspace Microsoft Excel Data entry Custodial experience Assisted living Stocking Preschool teaching Nursing Time & attendance systems Personal Assistant Experience Phone etiquette Microsoft Access Mopping Direct support Microsoft Powerpoint Pricing Time management Classroom management Cash register Management Parent communication Computer skills Food industry Patient advocacy Patient care Bilingual Customer complaint resolution Senior care Customer inquiry handling Accounts Payable

Languages

Marshallese • Fluent

Bilingual • Fluent

Multilingual • Expert

Certifications

CPR Certification

First Aid Certification

CNA

Driver's License

Class D

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