Insurance Adjuster and Contractor
Resume:
Roy K. Smith
Hernando, MS. **632 R
*********@*******.*** 662-***-****
Experience
Licensed General Contractor/Ins. Adjuster 01/20-present
Emergency Restoration Services, Inc. Hernando, MS
Developed the scope of work on property claims and created the required cost and labor estimate based on industry standards.
Provided strong customer service to clients.
Tracked and assigned work to sub-contractors to ensure timely completion of projects.
Completed property inspections, costs and estimates for prospective projects.
Performed basic repairs as needed to reduce cycle times and improve customer experience.
Field Insurance Adjuster 09/17-present
Pilot Catastrophe Mobile, AL
Used knowledge of property and construction to conduct onsite inspections of property damage and photograph claim sites to depict and substantiate losses or damage.
Examined claim forms, policies, endorsements, and client instructions to determine coverage by applying the understanding of insurance policies and policy interpretation.
Prepared accurate, clear, thorough and concise reports and letters to insurance carriers on conclusions and recommendations.
Maintained expected case load and high service standards.
Conduct investigations to confirm whether subrogation was applicable in property claims.
Field Insurance Adjuster 09/17-present
Catastrophe National Claims Mobile, AL
Perform inspections of insured’s property.
Responsible for preparation of estimate (Xactimate).
Supervisor and trainer of team members.
Quality Control auditor of team members.
Claims and calendar handling/management for Property and Casualty insurance.
Investigation of complaints and resolution for stakeholder satisfaction.
In-house Counsel/Sales Marketing Manager 01/11-9/17
Pride Hyundai, Inc. Batesville, MS
Handled day-to-day compliance and contractual issues.
Credited for playing a key role in increasing profit by over 25% within
the first 20 months of employment.
Advised sales consultants, compliance, and loss prevention.
Implemented inventory control mechanisms ultimately increasing profit.
Conveyed updated analysis to managers, partners and clients.
Performed analysis of credit worthiness of potential customers.
Identify staff vacancies and recruit, interview, and select applicants.
Created new compensation structure that improved employee morale and
increased performance.
Managing Partner 2003 - 2011
Smith, Rushing, Cotton & Robinson, PLLC Jackson, MS
Established and chaired operations of successful law firm.
Negotiated settlements recovering over $20 million for clients.
Advocated for clients in civil and criminal litigation.
Responsible for hiring and termination of staff.
Consulted with accountants and banking professionals to perform internal
audits and compliance.
Education
Bachelor of Arts in Political Science
Tougaloo College Tougaloo, MS
Graduated Cum Laude 1998
Top 10% of class
Emphasis in Business Administration
Student Government Association
Received the Political Science Award
Juris Doctorate
University of Mississippi School of Law Oxford, MS
Graduated with Honors, 2001
Recipient of James O. Eastland Scholarship
Emphasis in business and finance
Certifications & Skills
State Farm Fire, Auto, & Estimatics Adjusting Certification
PTI Field Adjuster Certification
FEMA Flood Attendance Certification
Mississippi Resident Adjuster License
Mississippi General Contractor License
Licensed in Texas, Alabama, Louisiana, Arizona, Oklahoma, North Carolina, South Carolina & Arkansas
Producer licensed in the State of Mississippi
Rope and Harness Certified
Excellent file management and communication skills both verbal and written.
Contact this candidate