Security and Delivery Operations Professional
Resume:
Mark Whaley
Irving, Tx *****
****************@*****.***
EXPERIENCE
3. Maltos Security, DFW Airport—Transportation Security Inspector (July 6th 2018-May 2nd 2019)
Ensured the safety of adults and children by monitoring X-ray machinery for contraband items such as firearms, explosives, flammable liquids, and batteries.
Prevented harm to the general public and ensured aircraft stability.
Managed the maintenance of TSA commercial equipment in compliance with The Occupational Safety and Health Administration (OSHA) to maintain a consistent rate of inspection in a fast paced environment.
2. Imperial Security, Ft Worth, TX— Security Guard (January 15th 2018-June 18th 2018)
Strengthened workplace integrity by inspecting warehouse personnel to prevent theft .
Maintained a secure environment by patrolling on-site a vast campus to achieve workplace safety.
Documented the number of incidents occurring on the property to trend data and respond to high risk zone areas.
Wrote a written record of incoming cargo to take inventory of the inflow and outflow of products.
Monitored surveillance cameras to respond to emergencies happening on the premises in a timely manner.
4. Eagle Financial Auto Sales, Dallas, Tx — Car Salesmen (July 12th 2019-May 6th 2020)
Attained a 20% increase in overall sales measured by the number of vehicles sold weekly, by setting up appointments via telemarketing and collaborating with clientele to schedule in-person transactions.
Clarified customer needs and interests and matched them to vehicles on the marketplace to assist in customer satisfaction.
5. Amazon, Dallas, Tx — Warehouse Driver (August 2nd 2021-October 19th 2022)
Reliable Amazon Delivery Driver known for completing 150–200+ deliveries per shift with a high accuracy rate. Demonstrates excellent time management, strong knowledge of delivery routes, and a commitment to providing a positive customer experience. Proven ability to work independently, handle fast-paced workloads, and maintain DOT and company safety standards.
1. Talus payments, Dallas, Tx — Sales Rep (September 17th 2017-December 13th 2017)
Sales Representative specializing in payment processing solutions, including credit/debit card services, e-check processing, gift card programs, and mobile wallet integrations. Proven ability to identify client needs, present tailored merchant services, and close high-value accounts. Skilled in lead generation, relationship building, and guiding businesses through onboarding and compliance.
6. Target productions, Dallas, Tx — A/V Technician/ Box truck Driver (October 26th 2022-April 7th 2023)
Audio Visual and Event Production Specialist with experience setting up, operating, and troubleshooting sound, lighting, video, and staging equipment for live events. Skilled in coordinating with clients and event teams to ensure seamless technical execution and high-quality production results. Strong attention to detail, time management, and on-site problem-solving.
DoorDash, Dallas, Tx — Food delivery/Dasher (September 2019-November 2025)
Delivered food and retail orders to customers. Ensuring timely and accurate service, while efficiently using the DoorDash driver app to optimize delivery times.
7. Alto, Dallas, Tx — Private Driver (March 2nd 2025-December 5th 2025)
Provided safe, reliable transportation services for passengers in a professional rideshare environment. Maintained high customer satisfaction by delivering courteous service and ensuring a clean, comfortable vehicle. Managed routes efficiently using navigation tools to meet pickup and drop-off schedules. Followed company safety policies and traffic regulations to ensure passenger safety.
8. All State Good Hands, Dallas, Tx — Roadside Assistance (October 31st 2025-April 13th 2026)
Provided prompt roadside assistance for emergency service calls, including jump-starts, tire changes, fuel delivery, and lockout assistance, while delivering excellent customer service in high-stress situations to ensure safety and reassurance. Quickly assessed vehicle issues and determined effective solutions to get customers back on the road efficiently, operated service vehicles safely while following all traffic laws and company protocols, and used GPS and dispatch systems to navigate efficiently and minimize response times. Maintained accurate service records, communicated clearly with dispatch and customers, performed basic vehicle troubleshooting and minor repairs when needed, and ensured all equipment and vehicles were properly maintained to meet safety standards.
EDUCATION
Macarthur High School, Irving, Tx — Diploma
Graduated Magna Cum Laude
PROJECTS
Options Trading Discord Course — Online Course
Created an online course to guide inspiring investors to learn how to trade options. Focused on teaching vocabulary, analyzing trend patterns, and simplifying concepts. Aimed at forming an online community to further the skills of self taught investors such as myself.
SKILLS
Proficient in Microsoft Word, Excel, Garageband, FL Studio, Powerpoint.
Great teamplayer
Adaptable in ever changing environments.
Active listener and creative thinker who is solution oriented.
High Emotional Intelligence and Critical Thinking skills
+1 year of box truck driving experience
+5 years of Delivery experience and ride share experience
+6 months of Autonomous vehicle experience
Hobbies and Interest
Learning and Teaching Fishery and maritime skills.
Writing, Producing, and Composing Music
Analyzing stock market trends to trade options.
Game streaming
Licenses and Certifications
Texas Department of Public Safety- Class C Driver's License
Level 2 security license
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