Executive Administrative Assistant and Operations Support
Resume:
Janet Hill
Plano, TX *****
*************@*****.***
Objective
To secure an Executive Assistant position where I can apply my strengths in coordination, analysis, planning, budgeting, and versatile multitasking.
Summary
Experienced Executive Assistant with over 30 years of administrative experience supporting C-suite executives. A trusted, detail-oriented professional known for anticipating needs, streamlining operations, and enabling senior leaders to focus on strategic priorities. Committed to exceptional customer service, client satisfaction, and effective team communication.
Serve as an effective gatekeeper by preparing accurate documentation, proactively managing complex calendars, and efficiently handling daily office operations with minimal supervision. A collaborative team player who trains and mentors others to enhance team effectiveness.
Advanced user of Microsoft Word, Excel, Publisher, PowerPoint, Outlook, Quicken, and WordPerfect. Widely regarded as the office software expert and trusted go-to resource for efficiently achieving business objectives.
Professional Experience
Executive Administrative Assistant – Resolve Tech Solutions - Addison, TX 2023-2026
Providing executive-level administrative support to the CEO and CFO overseeing 1,000 employees across three cities within IT, AI programming, and cloud environments. Responsibilities included complex calendar management, travel coordination, office procurement, expense and receipt tracking for billing, front-desk reception, and assisting with office relocation following building reconstruction.
Executive Administrative Assistant – JQ Engineering - Dallas, TX 2022-2023
Provided administrative and operational support to the COO overseeing approximately 100 employees across five cities within the Structural, Civil, Survey, and Infrastructure departments. Responsibilities included creating and maintaining project numbers, updating reports, managing and prioritizing email correspondence, coordinating travel arrangements, and supporting firm-wide events and intern programs.
Executive Administrative Assistant - RPM Living - Dallas, TX 2014-2021
Provided administrative and operational support to the CEO, Executive Vice President, and three Regional Managers overseeing 20 apartment communities. Responsibilities included preparing weekly and monthly ownership reports, reviewing monthly bonus calculations for accuracy, managing customer service calls, and escalating issues as appropriate.
Executive Administrative Assistant - Contract - Dallas, TX 2013
Assisted a startup organization with the transition from an on premises server environment to a cloud-based platform. Reviewed and approved FSA/HSA transactions for accuracy and compliance. Temporarily assumed responsibilities for open roles to ensure business continuity while new hires were onboarded and trained. Successfully completed a one-year contract.
Executive Administrative Assistant - Labrynth Insurance - Dallas, TX 2009-2012
Provided high level administrative and operational support to the owner and two sales associates in a family owned health insurance office. Responsibilities included coordinating vendor proposals, preparing presentations, entering and maintaining client data in agency software, and supporting policy renewals. Managed client and prospect communications via phone and email.
Legal Secretary - Chapter 13 Trustee - Plano, TX 2007-2009
Provided administrative and case support to the Trustee on Chapter 12 and Chapter 13 matters. Responsibilities included processing requests to incur debt, preparing trustee final reports, and monitoring weekly debtor training sessions. Managed office supply procurement, served as relief receptionist, prepared audit documentation, and was entrusted with the secure storage and printing of checks.
Education
Associates of Arts in Business from North Harris County Community College in Houston TX
Legal Secretary Certificate from North Harris County Community College in Houston TX
Fred Pryor Seminars: Managing emotions under pressure, Business writing for results, Creative leadership for managers, Managing multiple priorities projects and deadlines, Speed reading with Evelyn Wood
StrengthsFinder.com: strategic, responsibility, learner, discipline, and maximizer
DiscProfile.com: supportive, stable, steady, cautious, calculating, competent, and conscientious
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