Warehouse Associate - Cash Handling & Stocking
Resume:
ROSE COLAS
Tamarac, FL *****
***********@*****.*** +1-754-***-****
PROFESSIONAL SUMMARY
Dedicated and dependable professional with extensive experience in customer service, cash handling, team leadership, office support, security, and distribution environments. Strong ability to communicate with customers, process transactions accurately, train and support team members, maintain organized work areas, and follow company procedures. Bilingual in English and Haitian Creole, with strong computer, data-entry, and organizational skills.
RaceTrac — Store Associate
Tamarac, FL 2021–2026
Provided friendly and professional customer service in a fast-paced retail environment.
Processed customer transactions accurately and efficiently.
Operated the cash register and handled cash and other payment methods.
Restocked merchandise and maintained organized shelves and displays.
Assisted customers with questions and product needs.
Maintained a clean, safe, and organized store environment.
Assisted with inventory and ensured products were properly stocked.
Worked collaboratively with team members to support daily store operations.
CORE SKILLS
- Customer Service
- Cash Handling & Cashiering
- Team Leadership & Training
- Data Entry
- Microsoft Office
- Clerical & Office Support
- Materials Handling
- RF Scanner
- Distribution Center Operations
- Stocking & Inventory Support
- Multi-Line Phone Systems
- Problem Solving
- Organization & Time Management
- Food Service
- Security & Safety Procedures
- Bilingual: English & Haitian Creole
PROFESSIONAL EXPERIENCE
Cashier / Customer Service
Dollar Tree — Fort Lauderdale, FL
2021
- Process customer sales transactions accurately and efficiently.
- Accept cash, credit/debit cards, and other approved forms of payment.
- Calculate and provide correct change to customers.
- Maintain accurate cash drawer balances and request additional change when needed.
- Answer customer questions regarding products and services.
- Reconcile cash drawers and sales receipts.
- Report equipment problems and other store issues to management.
- Maintain a clean, organized, and welcoming checkout area.
Team Leader
Eclipse Advantage Inc. — Melbourne, FL
August 2020 – April 2021
- Managed daily activities and responsibilities of team members.
- Motivated employees to meet productivity and organizational goals.
- Delegated assignments and monitored completion of tasks.
- Trained team members to improve productivity, product knowledge, and communication.
- Supported employees and helped create a positive working environment.
- Conducted performance reviews and provided constructive feedback.
- Helped develop timelines and plans to achieve team targets.
- Contributed to company growth through effective team coordination.
Teller / Customer Service
Diva Multiservice — Miami, FL
2012 – 2018
- Processed payments by cash, check, credit card, vouchers, and electronic payments.
- Issued receipts, refunds, credits, and customer change.
- Counted cash drawers at the beginning and end of shifts to ensure accuracy.
- Greeted customers and provided professional customer service.
- Maintained clean and organized checkout areas.
- Identified prices and calculated customer bills using cash registers and calculators.
- Handled customer questions and resolved routine concerns.
Security Guard
Accurategroups — Miami, FL
2011 – 2012
- Patrolled commercial and industrial properties to maintain safety and security.
- Monitored entrances and exits and authorized employee and visitor access.
- Responded to alarms and investigated disturbances.
- Prepared daily activity and incident reports.
- Monitored property for unauthorized activity, theft, or safety concerns.
- Contacted appropriate emergency services when necessary.
- Helped maintain a safe and orderly environment.
Business Technology Intern
Miami Job Corps Center — Miami, FL
2009 – 2010
- Performed general office duties, including typing, filing, operating office equipment, and sorting mail.
- Organized and maintained files and business materials.
- Inspected files and materials for proper placement and condition.
- Filed and stored documents according to established classification procedures.
- Assisted with administrative and computer-related tasks.
Customer Service Representative
American Airlines Arena — Miami, FL
2007 – 2013
- Assisted customers with questions and service-related concerns.
- Helped resolve customer issues and ensured appropriate follow-up.
- Assisted kitchen and service staff with daily operational tasks.
- Prepared and handled food and supplies according to established procedures.
- Received, organized, and stored food supplies and equipment.
- Maintained a clean and organized work environment.
Teacher Assistant Intern
Miami-Dade Public Schools — Miami, FL
2006
- Assisted teachers with classroom activities and student supervision.
- Provided additional support to students with different learning and communication needs.
- Assisted with demonstrations and activities.
- Monitored students while using classroom equipment and materials.
- Followed school policies and procedures to maintain a safe learning environment.
EDUCATION
Miami Dade College — Miami, FL
Two Years of College Coursework in Computer Studies
January 2006 – August 2008
CERTIFICATION / TRAINING
Business Technology
February 2009 – May 2010
- Business systems and process documentation.
- Process-flow and use-case documentation.
- Project coordination and organizational planning.
- Client presentation and project update preparation.
- Business intelligence and data warehousing fundamentals.
- Assisted with business-process analysis and documentation.
LANGUAGES
- English: Expert
- Haitian Creole: Expert
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