Spenser Bobo
************@*****.*** 901-***-**** spenserbobo.my.canva.site
PROFESSIONAL SUMMARY
Multidisciplinary creative professional with a background in communications, fashion, visual storytelling, and customer experience. Skilled in trend forecasting, mood board creation, merchandising, and brand-aligned customer engagement. Strong collaborator and problem-solver with hands-on experience across retail, hospitality, and education. EXPERIENCE
Creative Researcher January 2024 – Present
• Conduct trend forecasting by analyzing runway shows, social behavior, digital culture, and emerging aesthetics.
• Build seasonal mood boards highlighting color direction, textures, silhouettes, and cultural movements.
• Translate research findings into insights aligned with upcoming seasonal concepts.
• Track micro and macro trends to support brand storytelling and content creation.
• Identify visual references that can evolve into campaigns or product direction. Brand Ambassador / Retail Associate October 2025 – Present Carhartt
• Maintain floor presentation through folding, steaming, and organizing apparel to brand standards.
• Support merchandising by creating cohesive product stories and updating displays.
• Assist customers with product knowledge and sizing while communicating brand values.
• Operate POS system accurately for purchases and returns.
• Monitor inventory levels and restock high-demand items. Substitute Teacher January 2025 – Present
Memphis-Shelby County Schools Memphis, TN
• Implement well-designed curriculum and manage lesson plans across subject areas.
• Maintain an effective learning environment where students are valued.
• Serve as a mentor while promoting dignity, respect, and positive classroom behavior. Guest Services Representative October 2024 – Present Westin Hotel Memphis, TN
• Provide exemplary service that enhances guest satisfaction in a fast-paced hotel environment.
• Manage guest inquiries and effectively address requests.
• Provide detailed information on hotel features and amenities.
• Collaborate with team members to ensure a seamless guest experience. Banquet Server May 2024 – October 2024
Memphis Country Club Memphis, TN
• Organized banquet room logistics for formal and social events.
• Served meals to guests in a timely and professional manner.
• Maintained a clean and visually appealing environment throughout each event. Package Handler April 2023 – November 2023
FedEx Express Corporation Memphis, TN
• Processed and inspected incoming shipments to maintain accuracy and quality standards.
• Relabeled packages and supported daily production goals through teamwork.
• Routed packages to proper locations swiftly and accurately.
• Adhered to safety guidelines at all times.
Team Lead and Cashier January 2017 – April 2023
Ching's Hot Wings Memphis, TN
• Led the front-line restaurant team and maintained excellent customer service standards.
• Managed register operations, customer phone orders, and safety compliance.
• Resolved customer issues promptly and professionally.
• Contributed to the restaurant's brand and reputation as one of Memphis's top wing restaurants. SKILLS
Creative: Trend Forecasting and Research, Mood Board Creation, Visual Storytelling, Color Theory and Aesthetic Direction, Visual Merchandising, Creative Concept Development
Retail and Operations: POS Systems and Cash Handling, Retail Operations, Inventory Management, Logistics and Package Processing
Professional: Customer Relations, Team Leadership and Collaboration, Communication and Organizational Skills, Hospitality and Food Service Operations
CERTIFICATIONS
• Tennessee ABC Server Permit
EDUCATION
University of Memphis
B.A. in Communications and Arts, Concentration: Fashion Design. Focused on visual storytelling, branding, fashion, and apparel development. 2024