JENIFER ANJALINE KARUNYA B
Austin, TX 737-***-**** *************@*****.*** LinkedIn Profile
PROFESSIONAL SUMMARY
Certified Google Professional Cloud Architect and Site Reliability Engineer (SRE) with 8+ years of hands-on experience in managing high-scale production environments on Google Cloud Platform (GCP). Expertise in orchestrating Kubernetes (GKE), automating infrastructure with Terraform, and building robust CI/CD pipelines via GitHub Actions. Skilled in AI-assisted development using GitHub Copilot, Claude AI integration, and MCP (Model Context Protocol) server development for building intelligent, automated workflows. Proven track record of improving system availability to 99.99%, reducing MTTR by 35%, and optimizing cloud infrastructure costs by 20%.
CORE TECHNICAL SKILLS
Cloud Platforms: Google Cloud Platform (GCP), Cloud Run, GKE, Cloud SQL, Google Cloud Storage (GCS)
Infrastructure as Code (IaC): Terraform, Helm Charts
Containerization & Orchestration: Kubernetes, GKE, Docker
CI/CD & Version Control: GitHub Actions, GitHub Copilot (AI-assisted development), Git, GitHub
AI & Large Language Models: Claude AI (prompt engineering, AI-assisted code generation, workflow automation), OpenAI GPT integrations, Model Context Protocol (MCP) Server Development
Intelligent Automation & AI Tooling: AI Workflow Automation, Advanced Prompt Engineering, Claude API Integration, LLM-powered incident triage and automation, AI-assisted infrastructure code generation
Observability & Monitoring: Prometheus, Grafana, Cloud Monitoring, Logging, Alerting
Programming & Scripting: Python, Bash, JavaScript/Node.js
SRE Practices: SLIs/SLOs/SLAs, Error Budgets, Incident Management (Sev-1/Sev-2), RCA, MTTR Reduction
Reliability Engineering: Capacity Planning, High Availability, Disaster Recovery (RTO/RPO)
Security & Compliance: IAM, Least Privilege Access, Cloud Security Posture
PROFESSIONAL EXPERIENCE
Tata Consultancy Services (TCS) — Client Engagements (Contractor)
Site Reliability Engineer The Home Depot Austin, TX Jan 2019 – Present
Deployed as contractor through TCS
Reliability Management: Defined and operationalized SLIs, SLOs, and SLAs for mission-critical services, maintaining a consistent 99.99% system availability.
Incident Response: Spearheaded Sev-1/Sev-2 incident response, conducting deep-dive RCA and implementing automated self-healing scripts that reduced MTTR by 30%.
Cloud Orchestration: Designed and managed scalable containerized applications on Kubernetes (GKE) and Cloud Run, ensuring seamless traffic handling during peak seasons.
IaC Automation: Developed modular Terraform templates for version-controlled infrastructure deployment, reducing environment setup time from days to minutes.
Cost Optimization: Audited and optimized GKE clusters and Cloud SQL instances, resulting in annual cloud cost savings of approximately $45,000.
CI/CD Pipelines: Engineered robust GitHub Actions pipelines with automated validation gates, increasing deployment frequency while decreasing failure rates.
GitHub Copilot & AI Code Generation: Leveraged GitHub Copilot and Claude AI to accelerate script authoring, pipeline configuration, and Terraform module development — reducing boilerplate coding time by ~40%.
MCP Server & Claude AI Integration: Designed and deployed MCP (Model Context Protocol) server integrations and Claude AI workflows to connect internal tooling with advanced LLMs, enabling intelligent incident triage, automated runbook execution, context-aware alerting, and AI-driven infrastructure insights.
Observability: Implemented comprehensive monitoring solutions using Prometheus and Grafana, creating real-time dashboards for proactive alerting and system health tracking.
Mainframe Production Support Executive USAA (P&C; Auto Insurance) Remote Aug 2014 – Sep 2018
Deployed as contractor through TCS
Managed high-volume production incidents and improved backend batch processing stability by 15% through proactive monitoring. Ensured minimal business disruption during critical system maintenance and deployment activities.
Support Engineer General Reinsurance Corporation Remote Jan 2013 – Dec 2013
Deployed as contractor through TCS
Maintained mainframe production environments and successfully resolved backend stability issues for global insurance operations.
EDUCATION
Bachelor of Technology – Electronics and Instrumentation Engineering
Kalasalingam University 2012
CERTIFICATIONS
Google Professional Cloud Architect
Google Associate Cloud Engineer
GitHub Copilot Certification (In Progress)
MCP Server Development — AI Tooling & Workflow Integration
Claude Certified Architect Foundations