Professional

Aliscia Shaw

Lemon Grove, CA 619-***-**** **************@*****.***

Professional Summary

Highly organized and dependable professional with extensive experience across logistical coordination, team supervision, asset management, and hospitality operations. Proven track record of optimizing workflows, coordinating multi-department communication, and delivering exceptional client satisfaction in high-volume environments. Professional Experience

Overnight Valet Parking Attendant May 2025 - Dec 2025 Ace Parking Management

• Effectively managed vehicle logistics and secure key/fob distribution for 3 major hotels simultaneously, ensuring seamless high-volume overnight operations.

• Coordinated parking logistics dynamically across multiple on-site and off-site parking structures to optimize space utilization and mitigate traffic congestion.

• Maintained rigorous adherence to safety and compliance protocols, significantly reducing operational risks and enhancing workplace security.

• Delivered personalized, professional customer service that fostered positive relationships and directly heightened client satisfaction levels.

Valet Parking Attendant / Captain May 2021 - May 2025 Ace Parking Management

• Led and assisted a dedicated PM team of up to 5 staff members to execute precise parking logistics for over 300 vehicles daily.

• Maintained proactive communication channels to maximize fleet space and prevent gridlock as residential and corporate clients returned.

• Accurately handled and systematically documented real-time adjustments for morning vehicle retrieval schedules to guarantee timely guest departures.

• Consistently delivered an exceptional standard of client care with a unique, professional approach that strengthened brand loyalty.

Overnight Stocker Jun 2020 - Mar 2021

Gtm Discount General Store

• Managed dynamic retail stock inventories to guarantee optimal product availability on the sales floor while proactively minimizing product waste.

• Executed rapid and structured shelf replenishment tasks to maintain pristine product displays and elevate the end-user consumer experience.

• Implemented clean-store standards throughout the establishment to ensure a safe, organized, and inviting retail shopping environment.

• Collaborated cross-functionally with team members to surpass production targets and improve overall branch efficiency. Front of House Staff Feb 2019 - Dec 2019

Buckboards BBQ and Brew

• Assisted in establishing and training the front of house team for a newly opened restaurant concept, laying down rigorous foundational service standards.

• Mastered versatile operational duties, including serving tables, cashier functions, and frontline point-of-sale customer service.

• Executed daily reconciliation of cash registers with zero variance, ensuring high financial accuracy and accountability. Trainer / Server Jul 2014 - Mar 2017

Red Iguana Restaurant

• Spearheaded the front of house 'Senior Server' training track, directly guiding, coaching, and reviewing new team members through an intensive 3-week program.

• Cross-trained flexibly across multiple roles including hosting, bartending, catering, busing, and back-of-house culinary support to maintain fluid operations during peak volumes. Server Manager Sep 2007 - May 2014

Joe Morley's BBQ

• Directed front-of-house personnel scheduling for up to 12 service staff members, effectively controlling labor budgets and shifts.

• Organized, packed, and verified catering supplies for external events, ensuring timely and complete logistics.

• Maintained clean, compliant, and safe environments for main dining areas as well as private banquet facilities. Graveyard Manager Mar 2002 - Feb 2004

Sconecutter

• Managed all graveyard shift operations for a high-volume, 24-hour fast food chain specializing in quick-service meals, specialty shakes, and frozen yogurt.

• Supervised, scheduled, and motivated an overnight staff of 2 to 5 employees to ensure continuous productivity.

• Oversaw material logistics including inventory intake, supply ordering, nightly deep-cleaning operations, and final drawer cash reconciliation.

Executive Assistant to Owner & Director of Catering Mar 1999 - Mar 2002 Cuisine Unlimited

• Coordinated strategic cross-department communication workflows by managing physical and digital documentation, including filing, data entry, and copying.

• Provided high-level administrative support directly to the Owner and Director of Catering to streamline day-to-day corporate operations and support flawless event execution. Assistant Manager Aug 2001 - Mar 2002

Maxi's Deli (Cuisine Unlimited)

• Managed structured daily operations from 10:00 AM to 3:00 PM, maintaining strict quality control and customer hospitality.

• Oversaw a daily high-priority lunch window (11:00 AM - 1:00 PM) specifically tailored for executive clients and ownership partners.

Core Technical & Professional Skills

Operations & Management: Team Leadership, Shift Scheduling, Inventory Control, Cash Reconciliation, Regulatory Safety Compliance

Logistics & Administration: Multi-Hotel Fleet Coordination, High-Volume Logistics, Data Entry, Digital Filing, Record Keeping

Customer Service & Training: Corporate Catering Execution, Personnel Coaching & Onboarding, Executive Client Relations, Conflict Resolution

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