TRACY A. RODRIGUEZ
303-***-**** • Aurora, CO • ****************@*****.***
Experienced medical billing and coding professional with a strong background in medical billing, coding, claims processing, patient accounts, insurance follow-up, payment posting, and credentialing. Detail-oriented and knowledgeable in medical terminology, ICD-9-CM, ICD-10-CM, and CPT.
CORE QUALIFICATIONS
• Medical billing, coding, claims processing, and accounts receivable
• Insurance eligibility and benefits verification; Medicare, Medicaid, HMO/PPO, and commercial plans
• Claim follow-up, resubmissions, denial and reimbursement appeals
• Payment posting, charge entry, EOB review, and patient account maintenance
• Medical terminology, ICD-9-CM, ICD-10-CM, and CPT
• Physician credentialing and re-credentialing
• NCICS – Certified Medical Billing and Coding Specialist
TECHNOLOGY
Microsoft Word • Microsoft Excel • GE Centricity Practice Solutions • Epic • Nextech • Lytec • athenahealth • CMHC • MED/S administrative systems
PROFESSIONAL EXPERIENCE
RCM Coordinator
LifeStance Health, Aurora, CO 09/2025–Present
• Research and resolve billing issues, including charge balancing, data entry, and coding.
• Follow up on outstanding insurance balances and resubmit claims as needed.
• Verify insurance eligibility and information and review EOBs for follow-up.
• Appeal claims involving timely filing or reimbursement issues.
• Post insurance and patient payments and maintain accurate patient accounts.
Data Entry / Payment Posting
Passport Health, Lakewood, CO 07/2020–03/2025
• Entered data for flu and COVID-19 vaccines.
• Performed payment posting and maintained accurate records.
Billing and Coding Specialist
Kalo Health, Denver, CO 09/2019–07/2026
• Research and resolve billing issues, including charge balancing, data entry, and coding.
• Follow up on outstanding insurance balances and resubmit claims as needed.
• Verify insurance eligibility and information and review EOBs for follow-up.
• Appeal claims involving timely filing or reimbursement issues.
• Post insurance and patient payments and maintain accurate patient accounts.
Billing / Coding Specialist
Transformation Skin & Body Solutions, Little River, SC 07/2019–09/2019
• Research and resolve billing issues, including charge balancing, data entry, and coding.
• Follow up on outstanding insurance balances and resubmit claims as needed.
• Verify insurance eligibility and information and review EOBs for follow-up.
• Appeal claims involving timely filing or reimbursement issues.
• Post insurance and patient payments and maintain accurate patient accounts.
Biller/Coder Manager
C.J. Tsamasfryos, MD, Denver, CO 08/2015–07/2019
• Research and resolve billing issues, including charge balancing, data entry, and coding.
• Follow up on outstanding insurance balances and resubmit claims as needed.
• Verify insurance eligibility and information and review EOBs for follow-up.
• Appeal claims involving timely filing or reimbursement issues.
• Post insurance and patient payments and maintain accurate patient accounts.
EDUCATION & CREDENTIALS
• Medical Insurance Billing & Coding — Everest College (formerly Parks College) — Aurora, CO
• Legal Secretary Certification — Everest College (formerly Parks College) — Aurora, CO
• Word Processing Coursework — University of Colorado — Boulder, CO
• NCICS Certification — Certified Medical Billing and Coding
Professional references available upon request