CDL Class B Driver and Field Service Technician

Reynold Desir

* ********** ***, **** ****, MA ***36 857-***-**** *********@*****.***

QUALIFICATION SUMMARY

Certified and dependable Class B CDL Driver with passenger, tanker and air brakes with 9 years of experience with an exceptional record of employer satisfaction. Excellent interpersonal skills, fast learner and proficient customer service skills focusing on ensuring on time delivery within timeframes. Fully knowledgeable in all safety laws pertaining to vehicle operation and Department of Transportation.

EXPERIENCE

Paul Revere Transportation L.L.C. 6/2025- present

Part time Bus Operator

● Safely operate shuttle buses along designated routes at Boston Logan International Airport

● Perform pre-trip and post-trip vehicle inspections

● Comply with all local traffic regulations and company safety policies

● Provide excellent customer service to passengers

● Report any incidents, accidents, or vehicle issues promptly Culligan Quench 5/2025- present

Field Service Technician

● Responsible for driving a company vehicle to customer locations to install, troubleshoot, and maintain equipment and tools

● Routinely replace water filters, water flavors, clean and sanitize tanks, change UV bulbs, and clear water lines and

● Inspect systems for leaks, malfunctions, or safety issues and take corrective action

● Record service activities and updates using a tablet or mobile device

● Provide professional and timely customer service at each site visit Massachusetts Bay Transportation Authority, Boston, MA 3/2024 - 5/2025 Streetcar Motorperson

● Responsible for providing customer service on the MBTA assisting passengers

● Operate trains on routes throughout the subway system to a detailed time schedule

● Ensure all safety-related protocols and procedures of the train and signal system are followed

● Provide support to accommodate every customer’s needs, such as ADA mandated public address announcements to inform all riders of the station stops and updates about the subway system United Rentals, Everett, MA 5/2023- 8/2023

Equipment Associate

● Checked equipment for damage, hours used, mileage and fuel level upon return to the branch

● Inspected rental equipment for safety decals, safety compliance, and ensure that equipment is in good working order

● Cleaned all equipment and maintain a clean work area

● Loaded and unload rental equipment, and prepare equipment for rental

● Checked out and demonstrate equipment for customers as well as drive a delivery truck to pick-up and drop-off equipment

IUOE Local 4, Boston, MA 5/2022 - 1/2023

Apprenticeship Program, Oiler

● Responsible for daily maintenance and functions of crane such as oiler services, replace grease bottle, change FAA signal light

● Ensured safety of crane with mechanic with repairs of crane when broken

● Operated and serviced the tower crane

● Assisted journeymen with various tasks such as operating crane, picks, and others Boston Sand and Gravel, Boston, MA 8/2019- 5/2022

Driver

● Ensured timely delivery of sand, gravel, and concrete products to numerous local construction sites. Mix concrete to customer-specified slump levels and assist contractors in pouring foundations, footing, and slabs

● Provided detailed reports on mechanical and equipment condition / failures to facilitate maintenance

● Assisted Senior Dispatcher to dispatch the daily jobs to drivers making sure the job is picked up and deliver on time by providing effective communication between drivers and contractors

● Followed Department of Transportation and OSHAHA regulations diligently Massachusetts Department of Transportation, Boston, MA 1/2019- 2/2020 Laborer II

● Performed duties such as installing, repairing and painting guardrails; highway, setting up wooden horses, cones and maintenance of water and sewer systems

● Operated power tools, tapping and rodding machines and heavy machinery to clean highway ramps as assigned on unit

● Removed snow, ice control work, including shoveling snow using shovel and/or snow blower, spreading salt and sand and scraping/breaking ice in order to provide safe roadways for motorists and pedestrians

● Loaded and unload trucks, physically or by use of dollies, unpacks and stores supplies and equipment in stockrooms and takes inventories of supplies and equipment Wind River Environmental, Walpole, MA 4/2018- 1/2019 Septic Tank Driver

● Serviced and drove to residential and commercial businesses throughout Massachusetts and Rhode Island

● Picked up and safely removed environmental wastes per company standards of defective septic hazards and protocols of DOT

● Responsible for pre and post trip maintenance inspections by performing basic troubleshooting for malfunctioning equipment

● Provided effective communication between customers and Wind River Environmental

● Completed and submitted quote and service paperwork to management in a timely manner Eco Ride, Boston, MA 6/2016- 4/2018

Bus Driver

● Transported passengers safely to various activities in and out of the state of Massachusetts

● Conducted daily pre trip and post trip inspections (fluids, tires, brakes)

● Tracked and maintained logs in accordance with Hours-of-Service (HOS) regulations

● Responded to trouble/emergency calls in a timely manner to dispatcher

● Provided customer service skills to passengers and dispatcher on updated information and arrival of destination United States Postal Service, Boston, MA 7/2012- 4/2018 Mail Processing Clerk

● Processed over 50,000 to 80,000 pieces of mail daily into designated areas placing mail onto conveyors to pulled and sorted

● Operated various mailing machinery and forklifts for moving boxes, mail processing, sorting and canceling

● Sorted and distributed mail to different departments to be delivered

● Bundled, label and route mail depending on their destinations for established deadlines and procedures

● Loaded postal trucks to pack parcels in delivery route order EDUCATION

Parker Professional Driving School, Avon MA 2016

Dorchester High School, Boston MA

● High School Diploma 2005

LICENSE AND CERTIFICATES

Commercial Driver’s License (Class B) with passenger, tanker and air brakes 2016- present Forklift Certification 5/2023- present

OSHA 10 Construction Safety and Health 5/2022- present Hoisting Engineer 12/2021- present

● 1C- Telescoping Booms w/o Cables

● 2A Excavators 12/2021- present

● HA Hoisting Engineer Apprentice 12/2022- present SKILLS

● Current DOT medical card expires 04/2024

● Basic knowledge in Microsoft Office (Word, Excel, and Power Point) and web development experience

● Fluent in English, Creole, and French

● Knowledge of Department of Transportation (DOT) law and mandates

● Experience navigating Google Maps and mobile GPS systems

● General knowledge of trucks; ability to operate a company vehicle with standard and automatic transmissions

Contact this candidate