Technology Security & Program Management

Michelle J. Wingert

*************@*****.***

PROFESSIONAL SUMMARY

Strong technical experience both hands on and management. Consistently delivers positive results with excellent communication and implementation skills. Successfully manages domestic and international projects and teams. Current studies in Artificial Intelligence technologies and how information systems security needs are identified and properly implemented and communicated to internal staff and external customers.

DISTINCTIVE RENOVATIONS LLC – Owner

March 2020 – Current (Part-time)

Designer Woodworking Company delivering custom clocks, boxes, dog houses, wine racks, tool boxes, book shelves/entertainment center, picture frames and more. Trademark and patent pending on the "Distinctive Hope Chest" product designed in early 2022. Received the National Association of Professional Women “Entrepreneur of the Year” in 2018. Recently passed real estate license test and plan to working with home remodelers in flipping houses and do freelance with home improvement shows by both contributing my designer woodworking skills and products to their shows and/or work with their crews with my TV Production experience.

NIKE CORPORATION (Beaverton, Oregon) - Technical Project Manager

July 2018 – Nov. 2019

Worked with business managers to produce content for the corporate web store site and delivered it to the web development team to get it onto the production site on schedule to meet business requirements (i.e. sales, promotions, new products). Working with the development teams through development, QA testing, user acceptance testing, performance testing and production rollout.

UTOPIA TECHNOLOGY PARTNERS (San Jose, CA) - Manager Technical/Product Support

Sept 2017 – July 2018

Small software development company that has a “Help Desk” application to track calls or emails from users requesting technical support. The product is sold to business customers through the Corporate Sales team or via distribution channels such as Egghead software and others. Managed the tech supports staff that answered calls from customers and worked with the web development team to add tech support content to the software

ROBERT HALF INTERNATIONAL, INC. (RHII) (Pleasanton, CA) – Technical Project Manager

August 2015 – August 2017

RHII is the parent company for staffing agencies such as Account Temps, Office Team, Robert Half Technology, and Robert Half Management Consultants. I worked directly for the Chief Information Officer, Kevin White and the Senior Executives to design and develop a sophisticated “matching engine” behind each of the branch websites that allow jobs to be posted to the site with keyword identity profiles and allow candidates to submit their resumes and create their profiles with keyword identifiers that can be matched with available jobs. Implementing this artificial intelligence to create excellent matches to allow our firm to provide the “best” candidates was a game changer in the staffing industry. Outside of the work I did as the project manager of the website(s) development.

After hours, I worked with Kevin White and Dr. Ron Carducci (Psychologist) to build a matching engine for a dating site called “Significant Others” as a small business venture. I used my television production skills to produce the infomercial which was very successful in the launch of the new business.

CHIRON CORPORATION (Emeryville, CA) - Technical Project Manager

May 2014 – July 2015

Worked on the design, training and implementation of a comprehensive "Knowledge Management System" for all documentation required by the scientists working on drug studies/test/launches.

WELLS FARGO (San Francisco, CA) - Technical Project Manager

February 2010 – April 2014

Designed and managed the development and deployment activities of Secure Document Delivery (SDD). Identity theft issues and clients desire to bank on line was a key business driver to deliver our customers and have an excellent market advantage. I became a Certified Information Systems Security Professional (CISSP) by obtaining my degree from Villanova University paid for by Wells Fargo. This feature is still in production at Wells Fargo and has been a key market differentiator for the bank and set a higher standard for banking in general.

AUTODESK INC. (San Rafael, CA) - Technical Project Manager

September 2005 –January 2010

Website Development Manager; off-shore development team, Cognizant Technology Partners, India; specifically responsible for creating the technical and product support functionality on the Autodesk.com site requiring collaborative work with the corporate web team and various product teams and Executive Management staff. Successfully proposed working with Cognizant Technology Partners to outsource the development of the product support sites to cut costs and design features and functionality to provide the product support clients need. Travelled to India to meet with the Cognizant team members and create a highly productive on-shore/off-shore development model.

KICU Channel 36 (San Jose, CA) - Camera, editing, production, audio, lighting, remote production

KNTV Channel 11 (San Jose, CA) - Camera, editing, floor direction live news broadcasts

MICROCLEAN, INC./VISA TECHNOLOGIES (Mountain View, CA) - Technical Project Manager, Purchasing Agent

Managed local area network and PC’s part-time and worked manufacturing operations to purchase all raw material and custom package printing. Worked with the two partners in their purchase of a small printing company, Image Express (San Jose, CA) as my father was a career printing professional and I grew up working with him if he had to work a weekend shift. I learned a lot This operation enabled MicroClean to reduce label printing costs by at least 60% and allowed additional revenue for selling printing services to other companies in Silicon Valley. WIN-WIN!

UNITED INTERNATIONAL HOLDINGS, INC. (Denver, Co) – Network Manager (MIS)

Corporate headquarters for Cable Television Operations around the world. Managed the IT infrastructure and end-users at corporate head quarters and would consult on design and deployment of local area networks at cable operation sites around the world with specific consideration for international requirements for power, connectors, language and more at each location.

KSFY Channel 13, Sioux Falls, SD - Camera, editing, audio

KELO Channel 11, Sioux Falls, SD - Camera, production assistant, editing, satellite truck technician

BOARD OF DIRECTORS – COLORADO OPEN SYSTEMS CONSORTIUM (1995-1997)

EDUCATION

Deanza College – General

Regis University – Business Management

Villanova University – Certified Information Systems Security Professional (CISSP)

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