Manufacturing

Summary

Versatile professional with extensive experience in logistics, inventory control, and team leadership across warehouse, security, and hospitality sectors. Demonstrated ability to manage delivery teams, optimize inventory processes, and ensure safety compliance. Recognized for strong customer service, effective problem-solving, and training skills, contributing to operational excellence and positive client relationships. Willing to relocate to: Hoover, AL

Work Authorization

Authorized to work in the US for any employer

Work Experience

Depal Operator

Buffalo Rock Company • Homewood, AL

December 2023 to Present

• Operated depalletizing machinery to efficiently remove products from pallets, ensuring safe handling and minimizing product damage in a high-volume warehouse environment.

• Set up and monitored depalletizing equipment, achieving consistent workflow and reducing downtime by promptly addressing operational issues using troubleshooting skills.

• Inspected products for damage and maintained accurate records, supporting quality control and inventory accuracy throughout the production process.

• Followed strict safety protocols to prevent accidents, contributing to a safe workplace and uninterrupted production line supply.

Home Delivery Manager

Spirit Logistics Network • Homewood, AL

June 2023 to November 2023

• Reviewed customer orders and coordinated delivery activities, achieving on-time delivery rates and optimizing route planning for efficiency.

• Built positive and productive relationships with customers, driving business growth and increasing repeat delivery requests through excellent service.

• Analyzed and resolved delivery issues promptly, minimizing delays and maintaining high customer satisfaction using strong problem-solving skills.

• Managed and evaluated a delivery team, providing direction, resource allocation, and training to ensure operational excellence and timely, accurate deliveries.

Amazon DSP Driver

546 Great West • Irondale, AL

May 2023 to June 2023

• Delivered a wide variety of items to multiple addresses and routes, ensuring timely and accurate order fulfillment for customers.

• Followed assigned routes and time schedules, consistently meeting delivery deadlines and optimizing route efficiency.

• Loaded, unloaded, prepared, inspected, and operated delivery vehicles, maintaining safety standards and ensuring vehicle readiness for daily operations.

Inventory Control Specialist

RXO LOGISTICS • Homewood, AL

December 2021 to May 2023

• Tracked inventory and stock changes by overseeing inventory control, managing deliveries, and inspecting inventory for discrepancies.

• Maintained accurate inventory records and ordered products as needed, ensuring optimal stock levels and supporting efficient warehouse operations.

Kerry Young

+1-205-***-**** / ************@*****.*** / Birmingham, AL

• Reported inventory levels and issues to management, creating detailed reports to highlight available inventory and discrepancies for timely resolution.

• Assisted in developing inventory control policies and safety protocols, enabling accurate data tracking and promoting a safe workplace environment.

Material Handler

XPO Logistics • Homewood, AL

December 2021 to October 2022

• Assisted with shipping and receiving activities by unloading trucks, checking merchandise, and matching purchase orders to sales orders for accurate processing.

• Read and interpreted customer orders, work orders, and shipping requisitions to determine items to be moved, gathered, distributed, or shipped efficiently.

• Ensured warehouse accessibility and safety for employees and customers by maintaining organized workspaces and adhering to safety policies.

• Monitored daily pick-ups and deliveries, verifying timely arrivals and good condition of loads, and validated load data for accurate accounting.

Armed Security Officer/ Site Supervisor

Securitas • Birmingham, AL

January 2021 to November 2021

• Supervised Shift Supervisors and managed staffing, scheduling, and on-site training for security officers, ensuring adequate coverage and readiness.

• Ensured quality of service and contract compliance by regularly inspecting security personnel and job performance during assigned shifts.

• Maintained overtime within preset requirements, optimizing labor costs while supporting operational needs and compliance.

• Investigated and prepared reports on accidents, incidents, and suspicious activities, enhancing site safety and supporting incident resolution.

Armed Security Officer (Full-time)

SECURITY ENGINEERS INC. • Birmingham, AL

May 2019 to January 2021

• Reported to assigned post on time in full uniform, ensuring readiness and professionalism at the start of each shift.

• Monitored work environment safety for customers and employees, maintaining a secure atmosphere during operational hours.

• Conducted building patrols every 30 to 60 minutes, proactively identifying and addressing safety concerns to protect all occupants.

Front Desk Supervisor

Hyatt Place/Birmingham • Birmingham, AL

August 2016 to December 2018

• Supervised all hotel departments, coordinating daily operations to ensure seamless guest experiences and departmental efficiency.

• Oversaw Front Desk operations, managing check-ins, check-outs, and guest inquiries to maintain high satisfaction levels.

• Managed hotel staff by providing training, guidance, and performance feedback to support team development and service excellence.

• Assisted General Manager, maintained inventory, interacted with guests, and inspected rooms to uphold hotel standards.

Shift Leader, Retail Associate, Cashier, Skill Trainer Handler • Birmingham, AL

March 2012 to November 2016

• Maintained a neat and organized sales floor, ensuring an inviting shopping environment and supporting increased sales.

• Ordered supplies weekly and coordinated unloading and processing of retail trucks, streamlining inventory management and restocking.

• Earned Skill Trainer position and Mr. Hospitality of the Month, demonstrating leadership and exceptional customer service.

• Utilized strong people skills to foster a fun, energetic workplace, driving sales and delivering outstanding customer experiences.

Education

High school diploma

Huffman High Sch-Magnet

Licenses and Certifications

Driver's License

First Aid Certification

Skills

Unloading Front Desk Shipping documentation Stocking Merchandising Pricing Law Enforcement Microsoft Excel Team training Delivery detail verification Cash Handling Interviewing Packing Organizational Skills Microsoft Word Typing Security Maintaining an organized workspace Management Courier Hotel Management Leadership Payroll Shift Management Sales Quality Assurance Cycle counting inventory management Customer service Mechanical troubleshooting Time management Safety compliance Surveillance Incident reporting Load & unload Conflict management Loss Prevention Billing Office Management Warehouse experience Periodic inventory method Public speaking Schedule Management Depalletizer operation Inventory Control Driving Clean workspace maintenance Guest services Route optimization Computer operation Delivery driver experience Packaging Forklift Supervising Experience

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