Client-Focused Organizational Development & Project Leader

Christine Noga

(***) *** - **** *********@*****.*** www.linkedin.com/in/christinenoga/ Marlton, NJ Organizational & Development Professional

Client-facing analytics and project management professional with 10+ years supporting enterprise, government, and public sector accounts. Experienced in translating performance data into actionable insights, leading cross-functional teams, managing complex implementations, and delivering executive-ready client presentations that improve adoption, retention, and customer outcomes

Project Management

Program Development

Community outreach

Client-facing experience

Areas of Expertise

Corporate Training & Facilitation

Instructional Curriculum

Employee Wellness & Resiliency

Employee Engagement Strategic

Stakeholder Engagement

Presentation Excellence

Insights Interpretation

Performance Tracking

Software: Salesforce, Power-BI, Microsoft 365, Tableau, Google Workspace, Pivot Tables, Zoom, Microsoft Office Education

Master’s degree in organizational development & leadership Diversity, Equity, and Inclusion (DEI) Certification Saint Joseph University, Philadelphia, PA

Bachelor of Arts degree in Psychology College of Saint Elizabeth, Morristown, NJ Professional Experience

Evesham Public School District Evesham, NJ January 2026 – Present Substitute Teacher

● Deliver structured lesson plans; collaborate with Aides for behavior modification, modify instruction methodologies based on diverse student learning styles and Individual Education Plans (IEPs) or 504 accommodations

● Operate educational technology tools including Smart Boards, tablets, laptops (Chromebooks), and web-based learning platforms to facilitate seamless lesson execution AT&T Marlton, NJ August 2023 – December 2025

Senior Client Support Specialist

Served as the client-facing point person and internal quarterback for a high-value portfolio of FirstNet public safety, enterprise, and municipal accounts, coordinating technical, operational, and stakeholder teams to drive successful customer engagement and mission-critical performance.

● Analyzed performance data and translated complex findings into actionable insights, storyboards, and recommendations for regional and federal teams, helping leaders prioritize cross-functional initiatives and address performance gaps

● Designed large-scale change management and training programs via webinars, guiding diverse government and corporate stakeholders through complex platform implementations to enhance user adoption and operational self-sufficiency

● Championed corporate Employee Resource Group (ERG) programs as VP of External Programs for AFREN

(AT&T First Responder Employee Network), developing and scaling high-impact initiatives that deepened workforce alignment, community outreach, and cross-functional collaboration

● Drove strategic employee engagement and inclusion strategies by integrating Diversity, Equity, and Inclusion

(DEI) frameworks into organizational training

● Cultivated a culture of wellness and support within high-stress public safety environments, serving as a certified Mental Health Officer to actively support first responders Sales Operations Analyst April 2019 – August 2023

● Spearheaded the design and development of enablement programs and performance frameworks, translating complex data findings into actionable strategies that prioritized cross-functional initiatives for regional and federal teams.

● Point person in development and execution of onboarding and training programs for new hires and client administrators, ensuring accessibility and high engagement during complex CRM system adoption

● Directed cross-functional cadences and change management strategies for large-scale enterprise migrations, actively engaging diverse teams, removing workflow barriers, and fostering an environment of open feedback

● Leveraged data analytics to diagnose localized performance dips and equity gaps in territory performance, collaborating with leadership to implement tailored operational support and employee engagement interventions

Comcast Mount Laurel, NJ June 2018 – December 2018 Project Manager, Carrier Ethernet Services

● Managed end-to-end project delivery for complex enterprise infrastructure deployments, re-prioritizing through obstacles, aligning cross-functional teams to critical milestones, and ensuring seamless client delivery

● Managed end-to-end service provisioning programs by leveraging interactive data dashboards, driving daily employee engagement, and keeping network engineering, field operations, and construction teams connected across regions

● Utilized data visualization tools to optimize resource allocation fairly and transparently, proactively identifying at-risk orders and mitigating potential employee burnout by streamlining cross-functional handoffs AT&T Mount Laurel, NJ April 2013 – October 2017

Universal Service Executive Manager

● Served as the primary strategic partner and program liaison for high-profile, diverse government and educational accounts, including the City of Philadelphia, DePaul University, and the State of Maryland

● Conducted executive-level Quarterly Business Reviews (QBRs), achieving a 100% account retention rate by designing value-driven engagement programs that illustrated platform ROI and long-term organizational value

● Designed and facilitated stakeholder engagement strategies across complex municipal and academic institutions, aligning disparate user groups to ensure smooth product adoption and satisfaction Additional Work Experience

Celebrate NJ Photo Booth, LLC Philadelphia Metro Area/South Jersey Owner

● Manage end-to-end client relationships – from the planning process through the onsite event execution, ensuring a flawless, high-energy, and positive client experience Life Coach/Wellness Program Development, Consultant

● Own and operate consulting business specializing in life coaching and employee wellness program development

● Develop and implement sales, marketing, account management initiatives to drive business development

● Create structured, measurable milestone plans for clients, providing support, tools, and resources

● Developed Employee Accountability program for clients to address and resolve staff conflict in the office Leadership

● HOA Home Association VP, Villa Royale 2017-2019

● VP of External Programs for AT&T First Responder Employee Network (AFREN): COPLINE Webinar Host, Health & Wellness Resilience AFREN Newsletter contributor, Surge Giving Thanksgiving, and Lucky to Have You First Responders (NJ) Community Outreach Chair

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