Administrative Assistant, Customer Service & Marketing

Janet Beem

Cumberland, MD ***** +1-301-***-**** ********@*****.***

Professional summary

1. ProAcient Administrative Assistant Skills

2. Supervised Customer Service Department

3. Marketing Director/Temporary Leasing Coordinator 4. Computer Experience

5. Strong Multitasking Skills

6. Excellent Written and Verbal Communication Skills 7. Graduated from Mineral County School of Practical Nursing in December 2012 8. Retired from Nursing 2022 Where Following Directions, Learning New Skills, and a Quick Response is Imperative 9. Seeking Part-Time Employment in an O^ce Environment Authorized to work in the US for any employer

Work experience

Licensed Practical Nurse

UPMC Western Maryland Cumberland, MD

December 2019 to June 2022

Fast paced environment in a very busy Primary Care O^ce where decisive decision making is critical, multi tasking is required, excellent communication skills, and maintaining a positive and encouraging attitude under a stressful o^ce environment.

Retired from nursing as a LPN

June 1, 2022, following bilateral total knee replacement surgeries in December 2021 and February 2022. Private Duty Nurse

Optimal Home Care, Inc. Cumberland, MD

April 2017 to January 2020

Private duty nurse for several pediatric patients covering day and overnight shifts. Responsible for providing care as ordered including medication administration, treatments, and completing charting. Have pediatric g-tube and colostomy experience. Strong multi tasking, verbal and written communication skills, and a team mindset to assist in providing accurate and professional patient care.</p>

Marketing Director/Specialty Leasing/Assistant Manager Country Club Mall, Valley Mall, Chambersburg Mall, Fredericktowne Mall Lavale, MD September 1985 to December 2011

Planned and implemented retail-oriented special events and community awareness events to include advertising, public relations and budget development Negotiated short-term leases for in-line and common area leasable space Handled customer and tenant complaints, communications, lease enforcement Supervised Customer Service Center associates including responsibilities associated with the property gift card program

Administrative Assistant to Marketing Director

Country Club Mall Lavale, MD

February 1981 to April 1984

Assisted Marketing Director with administrative duties including correspondence, phone calls/messages, maintaining marketing Anancial accounts, worked with community organizations to coordinate events, communication with mall merchants.

Education

Nursing (Licensed Pratical Nurse)

Mineral County School of Practical Nursing Keyser, WV 2012 to 2012

Retail Marketing and Management (CertiQed Marketing Director Designation) International Council Of Shopping Centers New York, NY September 1983 to October 1985

Executive Administrarive Assistant (Execitive Secretarial Science) Allegany College of Maryland Cumberland, MD

August 1979 to December 1980

High school diploma or GED

North Hagerstown High School Hagerstown, MD

August 1973 to June 1977

Upper secondary education

Associate's degree

Nursing licenses

PN

Expires: May 2021

State: MD

Skills

OTce Administration Strong Computer Skills LPN

OTce Management including HR and Employee BeneQts and Insurance Home Health Acute care Organizational skills Negotiating and Sales CPR CertiQed Guest services Venipuncture Employee Supervisory Skills for 10-30 Employees Nursing Exceptional Administrative Skills to include OTce Equipment Operation, Typing 80+ wpm with 92% Accuracy, Correspondence Composition, Professional Telephone and OTce Etiquette Medical Records Communication skills Care plans LVN Website Maintenance and Facebook, Twitter and Social Media Posts Windows Experience Administering Injections Medical scheduling Budget and Marketing Plan Development and Implementation Home Care CNA Hospitality Vaccinations Vital Signs Pediatrics Documentation review Medical terminology Administrative experience Medication Administration Supervising Experience Filing Basic life support Events management Phlebotomy Front desk Colostomy Care for Pediatric Patient Caregiving Data entry Computer literacy Transcription Triage Ebective and Professional Written, Person to Person, and Telephone Communication Skills Laboratory Experience Event Planning and Advertising Development Customer service Nursing Skills involved in Physicians' OTces, Behavioral Health, and Long Term Residency Facilities Medical oTce experience

Awards

Leona Wagoner Award for exemplary nursing ability

December 2012

This memorial award is presented to the nursing student at the graduation ceremony who demonstrates the qualities of an excellent nurse.

CertiQcations and licenses

Licensed Practical Nurse

January 2012 to May 2023

Maryland State Licensed Practical Nurse License

BLS for Healthcare Providers

May 2020 to May 2022

BLS certiAcation completed 5/20 due gor recertiAcation 5/2022 AED CertiQcation

LVN

CPR CertiQcation

Groups

Toys for Happiness Inc.

October 1981 to November 2021

Worked as the administrative support for Toys For Happiness during its inception in 1981 by the Country Club Mall management team and have stayed involved in dijerent capacities throughout the years. Member of Allegany County Chamber of Commerce

September 2007 to December 2011

Was the retail industry representative on the Economic Committee Additional information

Professional and Personal References

Available upon request

Contact this candidate