AILEEN RODRIGUEZ
ANALYTICS HRIS
Miami, Florida
*********@***.***
SUMMARY
A background working in data and Human Resources analysis, Human Resources Information Systems (HRIS), as well as higher education and law enforcement experience. Experienced working with mental health patients and certified in deeming the patient to be in a crisis/mental health state. Creating reports, and predictive tools. Able to work, lead, and train others under pressure to meet and exceed desired objectives or results. Ability to troubleshoot, problem solve and develop new creative concepts to address business problems of today.
EDUCATION
Miami Dade College – Miami, FL – A.A -2014
Certified Law enforcement officer since 2013
SKILLS & EXPERIENCE
Work with UltiPro (HCM), Oracle People Soft, and Workday.
Able to create Ad-Hoc Reports in regards to labor, data validation, integrity and integration. Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio and Access).
Knowledge of pivot tables, formulas, VLOOKUPS, and case statements to do drill down data analysis
Strong organizational skills, communications (both oral and written), and presentation skills
Bilingual; able to read, write and speak in Spanish
PROFESSIONAL TRAINING
SQL Essential Training, Workday, Power BI,, IBM BrassRing on Cloud Certification, UltiPro RWC. Agile, Salesforce, Google Analytics, Cloud Computing, Excel, Access.
WORK EXPERIENCE
MSA Security
K-9 NDC Handler
October 2024 – Current
Maintaining aircraft safety
Provide training and care of the assigned canine
Managing the dog’s overall health and well-being, ensuring it is ready for deployment in various situations, including actively searching for narcotics during drug investigations on aircrafts, luggage, open area and buildings.
Maintaining dog’s training through regular practice sessions to help the dog identify the scent of specific narcotics like cocaine, mdma, marijuana, methamphetamine, heroin, and to alert the handler when they detect the scent by indicating with a specific behavior such as sitting or barking.
Training other handlers joining the team
Maintain logs of aircrafts searched along with a monthly log of the canines training
Biltmore Security
Security Supervisor
June 2023 - October 2024
Proactively patrols assigned areas
Responds to calls
Conducts preliminary & follow-up investigations for domestic, narcotics and customer complaints.
Conducts interviews
Prepares written reports investigation thefts and customer complaints. Working in conjunction with Coral Gables PD.
Payroll
Managed staff of 8 personal
Maintained hotel safety
City of Miami Police Department
Police Officer
September 2013 – May 2023
Protects life and property through the enforcement of laws & regulations; Proactively patrols assigned areas
Responds to calls for police service
Conducts preliminary & follow-up criminal and traffic investigations
Conducts interviews
Prepares written reports and field notes of investigations and patrol activities
Arrest and processes criminals
Testifies in court
Emergency duties required during adverse weather conditions
Ability to exercise judgment in determining when to use force and to what degree
Operate a law enforcement vehicle under emergency conditions day or night
Comprehending legal documents including citations, affidavits, warrants and other documents.
Commanding emergency personnel at accident emergencies and disasters
Takes an active role in Community Oriented Policing
Self initiate traffic and/or criminal investigations.
Sales/Customer service representative- Allstate Ins
August 2011 – September 2013
Maintain all HR system for employee use. Monitor access, security and data that employees enter and update records.
Maintain data integrity
Various use of Excel tools such as Pivot Tables, VLOOKUPs to drill down, verify reports from data integrity to security verification.
Claims processing
Sales of auto, homeowners, life and commercial auto
Sales/Customer service representative – Allstate
July 2009 – June 2011
Claims processing
Sales of auto, homeowners, life and commercial auto
Various use of Excel tools such as Pivot Tables, VLOOKUPs to drill down, verify reports from data integrity to security verification.
Sales/Customer service representative – Accurate Insurance
November 2007 – June 2009
Planned, executed, directed and trouble shoot all aspects of major events and multiple events at once.
Claims processing
Sales of auto, homeowners, life and commercial auto
Sales/Customer service representative – Accurate Insurance
August 2005 – October 2007
Maintain data integrity
Various use of Excel tools such as Pivot Tables, VLOOKUPs to drill down, verify reports from data integrity to security verification.
Claims processing
Sales of auto, homeowners, life and commercial auto
Sales/Customer service representative – Allstate Insurance
July 2024 – August 2005
Planned, executed, directed and trouble shoot all aspects of major events and multiple events at once.
Claims processing
Sales of auto, homeowners, life and commercial auto
Maintain data integrity
Various use of Excel tools such as Pivot Tables, VLOOKUPs to drill down, verify reports from data integrity to security verification.