Administrative Assistant with Managed Care Experience

Barbara Faulk

Administrative Assistant

*************@*****.*** 337-***-**** 14094 hwy 101, 6 Lacassine, LA, 70650 CAREER OBJECTIVE

Adaptable professional with 7 years of experience and a proven knowledge of conflict resolution, customer communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the Administrative Assistant role at your company.

EXPERIENCE

Managed Care Specialist

Memorial Medical Group, Lake Charles, LA / Sep 2019 - Present Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

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Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

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• Transmit information or documents to customers, using computer, mail, or facsimile machine. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

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• Hear and resolve complaints from customers or the public.

• File and maintain records.

• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

• Receive payment and record receipts for services.

• Schedule appointments and maintain and update appointment calendars. Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

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• Keep a current record of staff members' whereabouts and availability.

• Take orders for merchandise or materials and send them to the proper departments to be filled. General Manager

Anytime Fitness, Jennings, LA / Jun 2014 - Nov 2018

• Oversee activities directly related to making products or providing services.

• Manage staff, preparing work schedules and assigning specific duties. Plan and direct activities such as sales promotions, coordinating with other department heads as required.

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Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

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• Manage the movement of goods into and out of production facilities. Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

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• Plan store layouts or design displays.

EDUCATION

University of Louisiana at Lafayette

Lafayette, LA

Completed coursework towards Performing Arts

Dance/Theatre (Aug 1998)

ADDITIONAL SKILLS

Proficient in EMS,

Microsoft Office and

Allscripts

Interpersonal

Management Skills

Excellent

Communication skills

with a focus on

customer service.

Time Management,

confident in completing

task in reasonable time

frame

Attention to Detail Problem Solving Skills

REFERENCES

References available upon request

Contact this candidate