DevOps/SRE Engineer, AWS & CI/CD Expert

RAM PRASAD VELLAMSETTI

Senior Backend / Full-Stack Software Engineer · Platform & Cloud · SRE

San Ramon, CA 94582 (SF Bay Area) 408-***-**** ***.***********@****.***

Available immediately U.S. Citizen https://www.linkedin.com/in/vellamsetti/ https://github.com/ram290476

PROFESSIONAL SUMMARY

Senior backend/full-stack engineer and site reliability specialist with senior-level expertise in building and operating high-availability distributed systems. Proven track record delivering end-to-end services, including leading two commerce platform migrations and re-platforming an enterprise MLOps estate onto AWS SageMaker. Skilled in Python, .NET, Java, React/TypeScript, AWS, Azure, Terraform, Kubernetes and CI/CD pipelines, with a focus on reliability, observability, and on-call ownership. Seeking to apply this breadth of experience to accelerate reliable, scalable product delivery for a forward-thinking organization.

CORE SKILLS

Programming Languages: Python, C#, Java, Golang, TypeScript, Bash, PowerShell, Groovy, GraphQL, T-SQL, PL/SQL

Web & Backend: ASP.NET MVC, ASP.NET Web API, Node.js, React, TypeScript, Spring, Sitecore, SAP Commerce Cloud

Architecture & Delivery: Distributed systems, Micro-services, API Design, Event Driven Architecture, Platform Migrations, Data Migration Strategy, Technical Leadership, Full SDLC Ownership, Software Design Patterns, Agile Development

Data: Microsoft SQL Server, Azure SQL, Oracle, PostgreSQL, MySQL, Solr

Cloud Services: AWS - EC2, ECS, S3, VPC, IAM, ACM, KMS, SageMaker, CloudWatch Azure - App Services, Application Gateway, VNets, Azure SQL

Infrastructure as Code & Containers: Terraform, CloudFormation, Kubernetes, Docker, Helm

CI/CD & DevOps: Jenkins, Spinnaker, GitHub Actions, Azure Pipelines, ArgoCD, TFS, Artifactory, blue-green deployments, rolling deployments

Reliability & Observability: SLO and SLI definition, error budgets, on-call incident response, blameless postmortems, Grafana, Prometheus, Dynatrace, Splunk, New Relic, distributed tracing, OpenTelemetry

AI/ML Platform: AWS SageMaker, AI-assisted development with GitHub Copilot/Claude Cowork/Grok bot (cursor), agentic automation with MCP connectors

Security & Compliance: DevSecOps, SOX, PCI, GDPR, least-privilege IAM, secrets management, Veracode, SonarQube

Akamai Edge Services: GTM, WAF, SiteShield, Edge Redirector, NetStorage, Purge APIs, CDN and edge delivery configuration, content caching and purge strategies, secure delivery configuration

PROFESSIONAL EXPERIENCE

JPMorgan Chase

Site Reliability Engineer - MLOps Platform (internal title: Associate Software Engineer III)

San Francisco, CA · Jan 2026 - Aug 2026

Leading global financial services firm and the largest U.S. bank by assets. SRE for the enterprise AI/ML platform. Brought in to move the firm’s MLOps estate onto a new SageMaker-based framework without interrupting inference for downstream consumers, and to put automated validation and reliability tooling around models running in production.

Used Python, React, TypeScript, AWS SageMaker, AWS ECS, EC2, S3, and IAM, Terraform, MLOps, Grafana, Prometheus, and GitHub Copilot to support model validation, deployment automation, reliability tooling, and production monitoring across the platform.

Built React and TypeScript reliability tooling that surfaces SLO burn rate and deployment health to engineering stakeholders.

Built the Python validation that gates model promotion - regression checks against a golden set of known-good reference cases, output schema validation, and input/output distribution monitoring for drift - so a model that fails does not ship regardless of who is waiting.

Standardized MLOps CI/CD model promotion for model-serving infrastructure, making deployments consistent and repeatable across development, test, and production rather than a bespoke exercise per environment.

Re-platformed production ML model onto a new SageMaker-based framework in newly built AWS accounts across every environment, preserving inference availability for downstream consumers throughout.

Instrumented the serving layer with conventional SRE signals alongside it: availability, error rate and p50/p95/p99 latency SLOs on inference endpoints in Grafana and Prometheus, treating models as production dependencies with monitoring and an on-call owner.

Championed AI-assisted development with GitHub Copilot across the team, accelerating infrastructure code, automation scripts and test coverage - treating output as a draft and reviewing anything touching production like a colleague’s pull request.

Site Reliability & Platform Engineer (internal title: Associate Software Engineer III)

San Francisco, CA · Jul 2023 - Jan 2026

Platform and reliability engineering for Line of Business application teams across AWS and the firm’s private cloud - the reliability layer between LOB developers and regulated infrastructure. Defined what healthy meant, carried the on-call that proved it, and built the pipelines and infrastructure code those teams shipped on.

Utilized Python, PowerShell, Bash, Terraform, CloudFormation, Kubernetes, AWS ECS, Jenkins, Spinnaker, Bitbucket, Dynatrace, and Splunk to build and maintain the automation stack, enabling consistent deployment pipelines across cloud environments.

Built and operated the Jenkins, Spinnaker and Bitbucket pipelines Line of Business teams shipped on - blue-green and rolling deployments to AWS ECS and private cloud, for version-controlled delivery.

Automated environment validation, deployment verification and operational toil reduction in Python, PowerShell and Bash, and managed Control-M scheduled job workflows on Kubernetes with tuned failure alerting and escalation paths to shorten time to detection.

Authored and maintained Terraform and CloudFormation modules provisioning AWS and private cloud infrastructure for compliance-driven migrations, eliminating configuration drift and manual deployment effort.

Embedded security and quality gates inside the delivery path rather than after it - Veracode scanning and Artifactory integrated into the pipelines so findings surfaced while a change was still in review - with least-privilege IAM and secrets management, under SOX, PCI and GDPR obligations, producing audit evidence as a pipeline output rather than a quarterly exercise.

Authored the team’s Dynatrace and Splunk observability standard across AWS and private cloud - distributed tracing, custom tagging, synthetic monitors and dashboard and alerting conventions - packaged as reusable base assets with Dev/UAT/Production overlays, a fully configured reference implementation and step-by-step Confluence documentation.

Defined availability and latency SLOs and SLIs across that estate on the firm’s private Kubernetes platform, tracking error budgets in Grafana and Prometheus alongside Dynatrace error-rate alerts and twice-daily Splunk error reporting, giving management a portfolio-level reliability view.

Ran on-call incident response for high-availability distributed systems - triaged production incidents, drove root-cause analysis and blameless postmortems, and authored runbooks that reduced mean time to resolution by 20%.

Owned FinOps cost efficiency for Kubernetes workloads across private cloud and AWS - right-sized resource requests and limits from three months of measured per-workload CPU and memory utilization against a ~70% target, and scheduled idle weekend and off-hours capacity down, turning right-sizing from a negotiation into a conversation about each team’s own demand data.

First Republic Bank

Technical Lead – Platform

San Francisco, CA · Apr 2020 - Jul 2023

Private banking and private wealth management institution. Technical lead for the bank’s Azure-hosted content platform, owning it end to end - secure cloud architecture and information security review, edge delivery, observability, disaster recovery, and the production on-call rotation.

Documented and maintained the technology stack-including ASP.NET Web API, C#, REST, Azure App Services, Application Gateway, VNets, Azure SQL, Sitecore 10.2, Solr, Akamai Kona/GTM, New Relic, Splunk, and Veracode-enabling the team to quickly reference platform components

Improved page load performance through custom Solr indexes and Sitecore/Akamai caching strategies, and exposed platform diagnostics through ASP.NET Web API endpoints backed by Azure SQL.

Led the migration of the bank’s content platform to Azure in 8 months against a typical 12-month timeline - a 33% acceleration - driving architecture and information security reviews, coordinating Azure and on-premises network teams for secure connectivity, and owning cutover planning through a clean Go-Live with no loss of availability.

Led the Sitecore 9.1 10.2 upgrade end to end - authored the cutover plan and Go-Live runbook, then validated VPN tunnels, DNS, TLS certificates, SMTP and Splunk/New Relic integrations in the upgraded environment.

Ran architecture and information security reviews across Sitecore and Azure App Services, Application Gateway, and Virtual Networks, using Veracode static analysis to validate secure coding practices, and partnered with cloud and on-premises network teams on secure VPN access and firewall exception handling.

Owned Akamai Kona edge delivery and security - WAF, GTM, SiteShield and Edge Redirector - and integrated the Akamai NetStorage Usage and Purge APIs into platform tooling.

Configured real-time alerting in Azure Monitor, New Relic, and Splunk, and served in the rotating on-call SRE rotation supporting platform uptime.

Led disaster recovery testing across on-premises infrastructure and Azure-hosted platforms to assess recovery readiness across both environments.

Corsair

Lead Commerce Architect

Fremont, CA · Jan 2017 - Feb 2020

Global developer and manufacturer of high-performance gear for gamers, content creators, and PC enthusiasts. Architecture and delivery lead for a global e-commerce platform. Owned technology decisions, vendor selection, and release readiness across two successive platform migrations.

Documented and maintained the technology stack-including SAP Hybris Commerce Cloud V2, SAP Customer Data Cloud, Java, JavaScript, Spring, Oracle, SnapLogic/MuleSoft, Azure, SonarQube, and Jenkins (Groovy)-to keep the team aligned on tools and standards.

Ran the Sitecore/Magento to SAP Hybris Commerce Cloud migration as a 12-month programme leading four contractors through requirements, architecture, development, QA and training, then validated readiness through automated content quality checks and functional, performance, and user acceptance testing.

Led the SAP Commerce Cloud V2 upgrade end to end in five months, from requirements gathering through Go-Live, managing scope, timeline, and stakeholder alignment.

Integrated payments, fraud, and tax systems - PayPal and Cybersource for order payments, Cybersource and Zendesk for returns fraud management, and Avalara for US and Canada tax configuration.

Established GDPR data privacy processes and single sign-on across the web store, support portal and forums using SAP Customer Data Cloud.

Designed and executed the data migration strategy, integrated product feeds with retailer and affiliate partners, and owned Akamai delivery and security configuration.

Senior .NET Engineer

Fremont, CA · May 2013 - Jan 2017

Full-stack engineer on the commerce platform - customer-facing features plus the internal tooling and third-party integrations behind them, across .NET, Sitecore and Magento.

Utilized ASP.NET, C#, WCF, REST, SOAP, jQuery, Angular, Azure Pipelines, TFS, Git, Oracle, Salesforce CRM, MS SQL Server, Sitecore 6 & 8, Magento, PowerShell, and Docker to develop and maintain the commerce platform, keeping it stable for continuous online sales.

Led migration of the commerce platform to Sitecore 6 and Sitecore 8, moving custom tools, reports and integrations with PowerShell automation and Docker containers, with no interruption to e-commerce operations.

Built full-stack features and internal tooling in ASP.NET and C# - Sitecore content import/export, backup, and bulk operations - plus REST services delivering content to opsInfo Web and Windows applications.

Automated conversion of legacy content into modern, responsive layouts with versioned content backups for full traceability, eliminating manual rework and preserving an auditable history of every change.

Automated pricing and inventory synchronization from Magento to Sitecore through Azure Pipelines and deployed Magento promotion and gift-card extensions, improving product data accuracy and reducing sync errors.

Delivered Oracle ERP and Salesforce CRM integrations, analytics/SEO/BI reporting, affiliate product feeds, and Akamai CDN and NetStorage configuration.

IHS

Senior Software Engineer

Santa Clara, CA · Jan 2008 - Feb 2013

Environmental software company providing sustainability solutions to enterprise clients. Full-stack engineer on opsInfo, an enterprise environmental and sustainability reporting product. Worked the whole stack - web framework, REST APIs, admin UI, reporting engine, and backend services - for a product deployed to enterprise clients across multiple countries.

Compiled and maintained a technology stack-including ASP.NET MVC, C#, Entity Framework, WCF, C++, COM+, REST, jQuery, Knockout, HTML5/CSS3, Oracle, SQL Server, SSRS, SSIS, T-SQL, and PL/SQL-that accelerated feature delivery and reduced onboarding time for new developers.

Architected and built the opsInfo web framework, REST APIs, and single-page Admin UI, using caching and query batching to deliver sub-two-second load times for core pages.

Re-platformed the reporting engine onto .NET to meet scalability demands and enable Unicode multi-language support, extending the product to 7 languages and new international markets.

Engineered integration APIs that enabled third-party products to access customizable opsInfo data and built Windows services for asynchronous processing, diagnostics, and upgrades, reducing client support inquiries by 30% over a year.

CERTIFICATIONS

AWS Certified Solutions Architect – Associate

GitHub Copilot training: Microsoft, via JPMorgan Chase internal programme 2023

ACTIVELY BUILDING

Go · GitOps with Argo CD · OpenTelemetry · GCP

EDUCATION

Andhra University BS, Computer Science and Systems Engineering Visakhapatnam, India

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