Data Entry & Financial Data Specialist

NIKKI BRYSON, Data Entry Specialist

Phoenix, ****3, 480-***-****, ********@*****.***, LinkedIn,

SUMMARY Detail-oriented and highly organized professional with extensive experience in data management, financial analysis, and customer service. Proficient in Microsoft Office Suite, PeopleSoft, and cloud-based systems, ensuring accuracy and efficiency in data entry and database management. Proven ability to maintain data confidentiality and adhere to strict regulatory guidelines. Eager to leverage strong typing skills and a commitment to precision to support the data management team at work from home job.

WORK EXPERIENCE

Financial Service Officer-Remote

Lindenwood Education Group

07/2022 – 04/2026 Phoenix

Analyzed student and family financial viability, providing counsel on aid options and applying data-driven decision-making to prioritize cases. Reviewed eligibility and accuracy of applications, approving or disapproving loan documents using cloud-based PeopleSoft and Campus systems. Delivered information via telephone and electronic chat, adhering to Agile Scrum-style team stand-ups to continuously improve response workflows. Served as liaison with state, federal, tribal, and other agencies, staying current on program regulations and student assistance opportunities. Customer Service Agent-Remote

Grainger Industrial Supply

11/2021 – 07/2022 Phoenix

Provided superior service across product selection, order placement, account maintenance, and returns, consistently meeting or exceeding customer expectations.

Utilized cloud-based order management tools to track inquiries and resolve issues efficiently.

Collaborated with cross-functional teams in an Agile environment to streamline service processes.

Stocker / Cashier

Big Lots

11/2018 – 01/2023 Phoenix

Managed inventory unloading, organization, and shelf restocking; operated cash register handling cash, gift cards, and credit transactions. Assisted floor customers, applying strong listening and problem-solving skills to address needs promptly.

Financial Aid Representative / Military Division

EDMC / South University

04/2008 – 07/2012 Phoenix

Conducted interviews with active/inactive service members, spouses, dependents, and veterans to assess eligibility for federal aid and military benefits.

Monitored NSLDS and coordinated with admissions advisors, scheduling appointments and guiding students through funding options. Set up payment schedules, processed payments, and reviewed financial accounts, ensuring compliance with regulatory guidelines. Financial Aid Representative

Anthem Education Group

08/2005 – 03/2008 Phoenix

Addressed telephone and email inquiries, recommending appropriate financial information and coaching students on aid options. Initiated proactive outreach (outbound calls and emails) to inform students of updates or required actions.

Formulated financial aid packages in alignment with regulatory standards. Assistant Manager / 3rd Key

Fredericks of Hollywood

10/2005 – 10/2007 Phoenix

Served customers using a five-step service standard; managed cash register, refunds, and exchanges.

Ordered and organized stock, maintained visual displays, and ensured store cleanliness.

Balanced daily till and oversaw store operations.

EDUCATION

Kent State University

Bachelor of Arts, Justice Studies & Psychology

2000 – 05/2003 Kent

SKILLS Microsoft Office Suite (Word, Excel,

PowerPoint, Outlook)

PeopleSoft

Campus NSLDS

Cloud based CRM platforms Agile Scrum (stand ups, sprint planning)

Data Driven Decision Making Customer Service Standards

(five step model)

Superior oral and written

communication

Active listening and empathy

Organizational and

time management abilities

Ability to interact with individuals at

all levels

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