Executive Administrative & Real Estate Operations

Mikaele Hayden

Toms River, NJ 917-***-**** *******.******@*****.***

Professional Summary

Dynamic, high-impact professional known for elevating executive performance through seamless workflow integration. Excellent communication and interpersonal skills which forge solid client relationships. Proven track record supporting senior leadership at IBM/Kyndryl. Thrives in high expectation environments where professionalism, discretion and influence matter. Efficient, organized and detail oriented. Possesses a background in:

Organization & Negotiation

Leadership & Interpersonal Skills

Calendar Management

Meeting & Event Planning

Sales & Account Management

Executive Level Support & Operations

Client Relations

Administrative Coordination

Travel Management

Professional Experience

Realtor Associate

Keller Williams Shore Properties / 2015 - Present

List and sell residential properties in New Jersey

Build and maintain a client-focused real estate business driven by trust, referrals, and relationship management

Guide buyers and sellers through complex real estate transactions, ensuring a smooth and positive experience

Negotiate deals effectively, balancing client needs with business outcomes

Analyze local industry and economic conditions to better advise clients

Prepare contracts and oversee the signing of documents required to complete the real estate transactions.

Confer with attorneys, inspectors, appraisers and industry professionals to ensure that all contingencies are satisfied in order to close the deal

Conduct due diligence and provide comprehensive support throughout the transaction to exceed customer expectations

Deliver a high-touch, personalized experience that fosters repeat business

Executive Administrative Assistant

IBM / Kyndryl / 2018-2023

Supported senior executives in a high-pressure, global corporate environment, ensuring seamless day-to day operations working remotely as well as on site

Managed frequently changing & complex calendars for Global Administration, Marketing, Travel/Transportation and Worldwide Business Development

Acted as a trusted gatekeeper and liaison, handling sensitive and confidential information with discretion

Arranged domestic and international travel plans across multiple time zones

Coordinated executive-level events, leadership meetings, and cross-functional initiatives

Strong interpersonal skills and a collaborative work style with ability to build relationships quickly

Prepared expense reports and handled monthly account reconciliation through Concur to ensure audit readiness

Interacted with tech support and The CSIRT team to address all technical issues, inventory discrepancies and cyber threats to implement security and optimize productivity

Synchronized appointments and meeting logistics in various time zones for internal executives, team members, and external clients

On Camera and Performance Experience

Actor, Screen Actors Guild / 2009-2018

Selected for roles across film, television, and media productions

Developed strong communication, presence, and adaptability in high-performance environments

Adapted quickly to real time directorial adjustments, ensuring consistent character integrity throughout complex shoots

Facilitated set operations by providing stand-in support for lighting, camera framing and technical rehearsals

Collaborated seamlessly with directors, cinematographers and crew during high-pressure, 12+ hour production schedules

Mikaele Hayden (cont’d)

Founder and Business Manager - Creamoli® (Trademarked)

Owner / 2002 - 2009

Pioneered the end-to-end launch of a trademarked frozen dessert brand, identifying and capturing a niche market ahead of industry trends

Engineered comprehensive brand identity, securing intellectual property and establishing Creamoli as a distinctive line of products in the frozen dessert industry

Directed all facets of the product lifecycle including recipe engineering, procuring quality ingredients, flavor development, manufacturing, production and inventory management

Designed a logo to secure intellectual property and marketing materials to foster brand development

Orchestrated high profile media outreach, securing a featured segment on The WB11 Morning News, and generating significant earned media across regional newspapers and magazines

Hosted fundraisers to support local charities and give back to the community

Managed business operations across the board including marketing, sales, purchasing, pricing, packaging and financial oversight

Education

BBA, International Management, Pace University, New York, NY

Skills

Microsoft Word, Excel, PowerPoint, Outlook, Sap Concur

Fluent in French

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