Transportation & Logistics Dispatcher

Corinna Ciorciari

Summerfield, FL • 717-***-**** • ************@*****.***

PROFESSIONAL SUMMARY

Experienced Transportation and Logistics Professional with 25+ years of customer-facing and operations experience across dispatch, shipping coordination, and supply chain support. Proven ability to manage high-volume transportation workflows, resolve delivery issues, and maintain strong communication between customers, carriers, and internal teams. Known for reliability, problem solving, and maintaining on-time delivery performance in fast-paced environments. PROFESSIONAL EXPERIENCE

3rd Shift Dispatcher

Alliance Shippers Apr 2019 – Oct 2025

Coordinate coast-to-coast freight movement across multiple customers and product types Communicate with customers, shippers, receivers, carriers, and drivers to ensure on-time pickup and delivery

Schedule and adjust delivery appointments to meet customer and operational needs Resolve load issues including OS&D;, load shifts, damage, and transloads Issue EFS checks and Comchecks for fuel, lumper, and rework services Track loaded and empty trailers to maintain asset visibility Coordinate with rail providers to manage intermodal transport and resolve service delays Support maintenance coordination for trailer repairs and mechanical issues Provide detailed shift handoff reporting to daytime operations teams Sales Assistant / Customer Service / Shipping

Capway Automation Systems Apr 2018 – Jan 2019

Process purchase orders and coordinate domestic and international shipments Prepare export documentation and shipping paperwork Negotiate carrier rates and schedule delivery appointments Maintain order tracking and customer communication Support sales operations and inventory coordination 3rd Shift Transportation Dispatcher

CEVA Logistics Feb 2016 – Jun 2017

Managed daily dispatch operations and driver coordination Scheduled and tracked pickup and delivery appointments Maintained customer communication regarding delivery status and exceptions Processed Bills of Lading, packing slips, and shipment documentation Supported drivers with routing, compliance, and delivery issue resolution Document Specialist

BDP International Feb 2015 – Jan 2016

Processed international shipping and compliance documentation Verified document accuracy for overseas customer requirements Managed document filing, scanning, and proof of delivery tracking Transportation Operations

Jacobson Companies 2014 – 2015

Coordinated vendor shipments and load planning

Maintained inventory and order data accuracy

Directed warehouse loading operations and door assignments Communicated ETAs and shipment status to customers and carriers Customer Service Manager

Hess Trucking Aug 2009 – Sep 2014

Managed inbound/outbound scheduling and order processing Coordinated LTL shipments with multiple carriers

Resolved OS&D; claims and delivery exceptions

Maintained vendor and customer communication on delivery performance Generated shipment reports and processed POD documentation Inbound Appointment Scheduler Lead

ES3 (C&S; Companies) Mar 2004 – Feb 2009

Scheduled inbound freight nationwide via phone, email, and fax Maintained order accuracy and delivery scheduling updates Generated inventory and shipment reporting

Coordinated unloading schedules with warehouse and dispatch EDUCATION

Associate Degree – Business Administration

Thompson Institute 2001

High School Diploma

Middletown Area High School

TECHNICAL SKILLS

AS400 • Microsoft Excel • Outlook • Word • Navision • Infor WMS • Bluegrass • Provia • Data Entry • 60+ WPM

CORE COMPETENCIES

Logistics Coordination • Dispatch Operations • Customer Service • Conflict Resolution • Inventory Support • Carrier Relations • Problem Solving • Team Collaboration • Business Ethics • Communication

Contact this candidate