Summary
Dependable logistics and operations professional with extensive experience at Kellogg’s and Conagra Foods. Skilled in truck driver coordination, Dump Truck driver, Tractor Trailer driver, warehouse operations, forklift and reach lift operation, and SAP programming. Demonstrated ability to manage shipping, receiving, and machine operations while ensuring compliance with safety and regulatory standards. Strong background in administrative support and community relations. Work experience
Retired
Kelloggs Bakery • Cary, NC
June 2008 to February 2023
Truck Driver/ Coordinator
Kellogg’s Snacks • Cary, NC
June 2008 to February 2022
• Coordinated shipping and receiving operations in the warehouse, optimizing logistics processes for efficient product flow.
• Supervised and scheduled all truck drivers, ensuring timely deliveries and adherence to safety protocols.
• Switched trailers from the dock to the yard, maintaining smooth workflow and minimizing loading delays.
• Operated forklifts and reach lifts to load and unload trailers, supporting warehouse operations and inventory management.
• Utilized DLX and SAP programming to track shipments and manage warehouse inventory accurately. Machine Operator
Kellogg’s Snacks
January 2008 to June 2008
• Operated Line 100, ensuring consistent production output and adherence to quality standards.
• Ran wrapper machine to package products efficiently, maintaining high levels of accuracy and minimizing downtime. Machine Operator
Ran Box machine. Conagra Foods
July 2007 to January 2008
• Produced various Slim Jim products by operating specialized machinery, meeting daily production targets.
• Complied with FDA, OSHA, EPA, and other regulatory agencies to maintain a safe and compliant work environment.
• Operated and maintained machine set-up, reducing downtime and ensuring optimal equipment performance. Neighborhood Service Representative
City of Detroit/Mayor's Dept. • Neighborhood City Hall November 2003 to June 2007
• Assisted the Mayor of Detroit with routine administrative matters and resolved citizen complaints, improving community relations.
• Represented the Mayor at meetings, communicating city initiatives and gathering feedback from stakeholders.
• Distributed information to the public and City department heads, ensuring timely and accurate communication.
• Performed clerical duties supporting the Director's office, including document review, data processing, and report preparation.
• Coordinated meetings and set up logistics, facilitating efficient operations for the Director's office.
• Created electronic files from hardcopies and corrected administrative directives, streamlining document management.
• Typed routine correspondence such as form letters and memoranda to internal and external contacts, supporting information flow.
• Assisted block clubs and community associations in organizing and planning neighborhood events, fostering civic engagement.
Jacqueline Mason
+1-919-***-**** / ****************@*****.*** / Raleigh, NC Refuse Collector Packer Operator/ Truck Driver
City of Detroit /Public Waste/Solid Waste
March 1989 to November 2003
• Operated all types of sanitation trucks and vehicles, ensuring safe and efficient waste collection across assigned routes.
• Drove Log Loaders, Front End Loaders, Open Bed Trucks, Dump Trucks, Tractor-Trailers, and Jack Trucks to support diverse operations.
• Serviced commercial and residential citizens by removing refuse and bulk items, maintaining cleanliness and public health standards.
• Operated street sweepers (Pelican and Eagle) each season to clean Detroit streets, enhancing city appearance and safety.
Education
Business Administration (Bachelor's degree)
Strayer
September 2019 to May 2021
Strayer University
Mercy College of Detroit
Skills
Communication skills Mobile devices Warehouse Coordinator DLX SAP Quality control Organizational skills Cherry picker folk lift RF Scanner Forklift Reach Lift Van driver Power tools Machine operator Truck Driver Switcher Materials Handling Document Management Pallet Jack Customer Service Excel Packing Dump Truck driver Packaging Computer programs: Microsoft Word, Power Point, and Excel. SUV driving Regulatory Compliance Folk Lift Driver (Standup, Sit down, Slip) Microsoft Word Administrative Support Shipping & Receiving Access Tractor-trailer driver Box truck Certifications
CDL A
Forklift Certification
CDL
Non-CDL Class C
Driver's License