Experienced Freight Terminal Manager (Dispatch)

DAMON K. SCALES

**** ******* **** ****, ****** Cove, NC 27052

Phone: 336-***-****

*********@*****.***

OBJECTIVE

To obtain a challenging, permanent position that requires and enables use of my skills and experience.

SKILLS-

Microsoft Office, Windows 10; multi-software experience-DOS, AS400, Kronos, Excel, Word, Slack, Type 50 wpm; fork-lift certified; excellent customer service and telephone skills; extensive data entry skills; able to work in a busy, fast paced environment; work well with staff, clientele and the public;excellent problem solving skills, adapts well to change.

EXPERIENCE

TERMINAL MANAGER September 2005-Present

Keystone Freight Corporation Greensboro, NC

Safety Compliance

Process trips for Payroll

Oversee Terminal operations

Regional/Local Driver Dispatch

Data Entry

Load Planning

Ensure all moves are profitable by decreasing deadhead and bobtail moves

Scheduling pick-up & delivery appointments

Dock Supervisor

Oversee dispatch team to ensure excellent service is provided to customers

Yard Master

Update customer database

Solving various dispatch problems

Work with brokers to cover open drivers

Supervision of 20+drivers

SHIPPING / RECEIVING CLERK September 2004 - January 2005

Glass Dynamics, Stoneville, NC

Load / Unload Trucks

Data Entry

Forklift Operation

Inventory

DAMON K. SCALES

2595 Hickory Fork Road, Walnut Cove, NC 27052

Phone: 336-***-****

*********@*****.***

STORE MANAGER March 2000 - July 2004

May 1994-October 1998

Domino’s Pizza, Greensboro, NC

Overseer of all store operations

Scheduled employees

Handled monies & inventories

Opened & Closed office/premises

Maintained employee & customer flow

Prepared New employee records

Administered employee payroll

Data entry (scheduled orders)

Prepared employee meetings

SHIPPING COORDINATOR October 1998 - February 2000

Prosource / Ameriserve, Concord, NC

CSR Manager

Answered phones

Data Entry (in-bound store orders)

Generated & spooled reports

Assigned duties & job responsibilities

EDUCATION

GRADUATE / DIPLOMA Spring 1993

Morehead Senior High School

Eden, North Carolina

CANDIDATE FOR BACHELOR’S DEGREE Fall 1994 - Spring 1995

North Carolina A&T State University

Greensboro, North Carolina

Clubs/Organizations

Freemason

REFERENCES

Will be provided upon request

Contact this candidate