Parts Delivery Driver Logistics & Customer Service

John Van Lanen, Parts Delivery Driver

Freedom, 920-***-****, ****.********@*****.***,

SUMMARY Dedicated and trustworthy professional with extensive experience in delivery and logistics, seeking to leverage proven route planning and customer service skills as a Parts Delivery Driver at Hireology. Possesses over 35 years of experience in driving, including roles as a Motorcoach Charter Driver and Semi-Retired Quad Dump Truck Driver, with a strong ability to lift up to 75lbs. Proven success in managing inventory and customer interactions, ensuring efficient operations and customer satisfaction. Ready to be the reliable face of the company.

WORK EXPERIENCE

Semi-Retired – Driving Quad Dump Truck

Cravillion Trucking

2026 – Present

Customer Service Representative

UPS Store

2019 – 2024

School Bus Driver

Lamers Bus Lines

2013 – 2026 West DePere

Motorcoach Charter Driver

Lamers Bus Lines

2014 – 2026

Customer Service Representative – Breakdown Specialist Master Fleet National

2013 – 2019 De Pere

Represented 45 OTR (Over-the-Road) trucking companies. Responded to OTR drivers experiencing equipment breakdowns, facilitating vendor selection for repairs.

Documented road service calls in the system, gathered vendor invoices, and processed them for client billing.

Owner

Hansen’s Dairy & Deli

2010 – 2013 Green Bay & DePere

Managed and operated two retail ice cream and delicatessen stores. Supervised a team of 35 full-time and part-time employees. Achieved annual gross revenues of $900,000.

Field Technician III

Sprint Nextel

2001 – 2010 Appleton

Oversaw the maintenance and management of 55 cell sites. Managed equipment with an appraised asset value of $14 million. Inventory Manager, Purchasing Manager

B&J Builders Supply and Service, Inc

1997 – 2001 Green Bay

Directed and procured inventories valued at over $10 million annually. Inventory Manager, Purchasing Manager

Vans Sheet Metal & Custom Fabrication

1994 – 2001 Green Bay

Supervised and purchased inventories exceeding $5 million annually. Driver Manager

All American Transport

1992 – 1994 Francis Creek

Managed a fleet of 30 to 50 Over-the-Road (OTR) drivers. Coordinated dispatch and managed assets valued at over $4 million. Driver Manager

Wisconsin Express Lines

1992 – 1994 DePere

Managed a roster of 30 to 50 OTR drivers.

Oversaw dispatch operations and managed assets exceeding $4 million. Driver Manager, Cargo Claims Analyst, Hazardous Material Specialist

Schneider National Inc.

1982 – 1992 Green Bay

Managed 50 drivers and their associated equipment, valued at over $5 million.

Investigated and resolved cargo loss claims.

Served as the company's primary contact for hazardous material spill incidents involving company drivers.

EDUCATION

Northeastern Wisconsin Technical College

Associates Degree, Business Administration

Green Bay

University of Wisconsin Green Bay

Undergraduate study courses, Business Administration Green Bay

Pima College

Undergraduate studies, Fine Arts

Tucson

SKILLS Logistics Organization Internal Communication Route Planning Customer Communication

Customer Focus Lifting

Teamwork Trustworthiness

Delivery Experience

INTERESTS 36 years of coaching youth & high

school football

5 years of coaching youth basketball

10 years coaching women’s softball 35 years of playing fast pitch softball Real Estate Salesman & Brokers License

Northeastern Wisconsin Technical College

CERTIFICATES

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