Data & Operations Support Specialist

ANGEL SALINAS

956-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Information Systems graduate with experience in data entry, customer support, sales, field operations, and team supervision. Skilled in Excel, SQL, Python, JavaScript, and business intelligence tools, with a track record of coordinating teams of 60+ employees and supporting accurate records and efficient daily operations. Bilingual in English and Spanish; adaptable across technical, administrative, and operations-focused roles.

CORE SKILLS

Data & Technology Excel, SQL, Python, JavaScript, Tableau, Power BI, Office 365, Data Entry, IT Support Operations Team Coordination, Workflow Support, Logistics, Safety Compliance, Pipeline/AUT Support, Equipment Handling

Business & Customer Customer Service, Sales Support, Recordkeeping, Problem Solving, Communication, Time Management Languages English and Spanish

PROFESSIONAL EXPERIENCE

Prime Inspection Inc. AUT Hand Helper / Laborer

November 2025 – May 2026

• Supported automated ultrasonic testing (AUT) activities on a mainline pipeline inspection project.

• Followed job-site safety procedures and supported field operations through project completion. Spectrum Sales Associate

July 2025 – October 2025

• Assisted customers with product and service sales, account questions, and general customer support.

• Used communication and problem-solving skills in a fast-paced customer-facing environment. Deployed Services Supervisor Porter

July 2023 – March 2025

• Supervised and coordinated a team of 60+ porters, organizing daily assignments and monitoring task completion.

• Helped maintain efficient workflows, support logistics, and resolve day-to-day operational issues. Health Insurance Health Care Health Insurance Enrollment Support September 2022 – Present

• Support ACA health insurance enrollment, customer questions, and accurate data entry.

• Maintain enrollment records and assist with administrative tasks in a remote work environment. McDonald's Kitchen Team Member

October 2022 – January 2023

• Prepared orders, maintained food-safety standards, and supported efficient service during busy periods. Go Car Wash Labor and Sales Associate

April 2022 – September 2022

• Handled customer service, sales support, and daily team tasks while maintaining service quality. EDUCATION

University of Texas Rio Grande Valley — B.S. in Information Systems, May 2025 GPA: 3.17

South Texas College — Associate Degree in Interdisciplinary Studies, December 2021 Certifications: TWIC Certification; Gen AI 360 Certified (Advanced Generative AI Collaboration Skills)

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