Customer Service & Security Associate

KALEY SHERMAN

CONTACT SUMMARY

Denton, TX ***01 Motivated and detail-oriented student at the University of North Texas pursuing a

Bachelor's degree in Criminal Justice with a minor in Public Health. am 18 years old

and passionate about creating safer communities and improving the well-being of others.

817-***-****

Ksherman721@a

***********@*****.*** bring strong communication, problem-solving, and leadership skills developed through

inkedin hands-on experience in security, customer service, and fast-paced environments.

Committed to professional growth and making a positive impact in every role take on.

SKILLS

WORK EXPERIENCE

Interpersonal communication A

Retail Sales Associate

Adaptability Autozone

01/2025 ~ Present Arlington tx

‘* Guided customers to locate appropriate automotive parts, ensuring a high level of service.

Teamwork

Time Management

+ Facilitated product selection, managed transactions, and maintained accurate inventory

Leadership levels,

Effective Communication ‘+ Maintained a secure and compliant environment by adhering to company policies in a fast-

ed retail settn

Critical Thinking oe a

Quick Problem solving Party Host/ Cashier

‘Attentive Bolder adventure Park

‘+ Orchestrated efficient party setup and breakdown procedures,

Communication

‘+ Maintained cleanliness standards throughout the park,

Judgement + Enhanced guest experiences by providing exceptional customer service.

Report Writing + Demonstrated adaptability by adjusting party plans dynamically without compromising quest

Emergency Response enfeyment:

Client Safety LifeGuard

Customer Service Hurricane Harbor

‘+ Developed acute attentiveness, maintaining constant awareness of all patrons and facility

areas.

Access Control

‘+ Ensured the safety, security, and orderliness of swimming and water pool facilities.

LANGUAGES «Executed rapid responses while maintaining vigilant surveillance to prevent accidents.

English (Fluent) Server

ecco TopGolf

Grand prairie

* Provided excellent customer service in a fast-paced environment while maintaining awareness

of surroundings and ensuring guest safety at all times.

‘* Followed company safety procedures, monitored assigned areas, and responded

professionally to customer concerns, demonstrating strong attention to detail and

responsibility.

EDUCATION

UNIVERSITY OF NORTH TEXAS

Bachelor of Science in Criminal Justice

Minor in Public Health

Expected Graduation: May 2027

+ Currently pursuing a degree in Criminal Justice with a minor in Public Health

+ Focused on understanding the justice system and promoting healthier, safer communities.

‘+ Active in building knowledge through coursework and real-world experience,

High School diploma

Emergency Telecommunications Certified

Food Handlers Certified

TABC certified

Contact this candidate