Engineering Manager - Software Delivery & Leadership

MOHAMMED ERSAN

Engineering Manager Software Development & Delivery Leadership

**.*******@*****.*** • +353-**-***-**** • linkedin.com/in/moshersan • github.com/MoshDev Native Arabic speaker, fluent English • Irish / Jordanian citizen • Available to relocate to Saudi Arabia and the Gulf region PROFILE

Engineering manager with 15+ years in software engineering and more than a decade leading delivery teams, including a 15-person development function at Jordan's Ministry of Digital Economy and Entrepreneurship and a current team of 8 engineers at Workhuman. Owns the end-to-end software development lifecycle — planning, resource allocation, estimation, implementation, testing, deployment and post-production support — and has built engineering functions from scratch in organisations where no delivery framework existed. Enterprise Java background spanning Spring Boot microservices, REST and integration services, and the sustained maintenance and modernisation of long-lived JEE/Spring platforms. BSc Computer Science; MBA in progress. LEADERSHIP & ENGINEERING MANAGEMENT

• Team & resource leadership — led a 15-person development team at the Ministry of Digital Economy and Entrepreneurship; currently leads a team of 8 engineers at Workhuman, owning resource planning, goal setting and performance management.

• Delivery & SDLC — defined and standardised the end-to-end SDLC, sprint planning, backlog management, estimation and delivery processes; introduced Agile delivery and retrospectives.

• Standards & quality — set coding standards, code review guidelines and quality gates to improve software quality, security and maintainability.

• Production support — sustained and modernised legacy JEE/Spring services, including root-cause analysis and resolution of production defects, CI/CD ownership and daily production releases.

• People development — introduced structured one-to-one meetings, goal setting and performance feedback; coached and mentored engineers and developed remote and hybrid working policies. PROFESSIONAL EXPERIENCE

Head of Development (Fixed-Term Contract) Sep 2025 – Nov 2025 Ministry of Digital Economy and Entrepreneurship — Amman, Jordan

• Led a 15-person development team, owning engineering delivery, resource allocation, team structure and people management.

• Defined and standardised the software development lifecycle (SDLC), engineering workflows, estimation and delivery processes.

• Established Agile development practices, including sprint planning, backlog management and regular retrospectives.

• Introduced engineering management practices, including structured one-to-one meetings, goal setting and performance feedback, and defined coding standards, code review guidelines and quality practices.

• Developed remote and hybrid work policies to improve team collaboration, accountability and productivity.

• Two-month fixed-term assignment taken during a relocation to Jordan; Workhuman tenure remained continuous throughout. Engineering Manager & Senior Software Engineer Mar 2019 – Present Workhuman (formerly Globoforce) — Dublin, Ireland

Leads a team of 8 engineers while remaining hands-on in architecture and delivery across mobile and backend systems, working with cross-functional stakeholders to translate business requirements into technical solutions.

• Architected and delivered Spring Boot microservices and RESTful APIs supporting high-traffic mobile applications, optimised for secure and efficient data transmission.

• Integrated mobile applications with distributed backend services, designing the interfaces and data flow between client and server tiers.

• Sustained and improved legacy JEE/Spring services, including root-cause analysis and resolution of complex production defects.

• Designed and provided backend Java SDKs consumed by internal teams.

• Built and deployed scalable systems on AWS, ensuring high availability, performance and resilience.

• Owned Jenkins CI/CD for the team and contributed to daily production releases.

• Contributed to and proposed company-wide architecture designs, standards and technology decisions. Senior Software Engineer Feb 2015 – Mar 2019

Travelport Digital (formerly MTT) — Dublin, Ireland

• Designed the Mobile Product SDK and led Android product development.

• Authored architecture specifications and developed internal tooling, working with integration and platform teams. Android Team Leader Nov 2012 – Dec 2014

StartAppz — Amman, Jordan

• Led the Android team; delivered multiple applications published on Google Play. Android Team Leader May 2012 – Nov 2012

NewThinkers — Amman, Jordan

• Led the Android team in the design and development of an eBook reader. Senior Android Developer Feb 2011 – May 2012

Ijazza — Amman, Jordan

• Built a range of Android applications, including the Ijazza local guide app. JME, BlackBerry & JSE Developer Mar 2009 – Feb 2011 PACTELECOM — Amman, Jordan

• Khabber: JME application for news RSS feeds. HS Mobile: health system mobile JME application.

• Dallel Al-Haj: JME mobile application to help Hojjaj. 4Sport: JME mobile app for football news and scores. EDUCATION

Bachelor of Computer Science — Al-Balqa'a Applied University, Jordan (2008) Master of Business Administration (MBA) — Quantic School of Business & Technology (In progress, expected graduation July 2027)

TECHNICAL SKILLS

• Languages & platforms: Java (Spring Boot, JEE/Spring), microservices, enterprise-scale application development and support; Kotlin.

• Integration & APIs: RESTful APIs, web services, GraphQL, system integration and distributed application architectures; messaging (ActiveMQ).

• Databases: PostgreSQL, SQL, data modelling.

• Delivery & operations: SDLC, Agile (Scrum), release and change management, incident management, root-cause analysis, quality assurance, configuration management.

• Cloud & tooling: AWS (ECS, Terraform), Jenkins CI/CD, Gradle, Groovy, infrastructure-as-code.

• Languages: Arabic (native), English (excellent). SELECTED PROJECTS

GoCaptain — Sports Court Booking Marketplace gocaptain.app Independent product • Web platform • Beta • Jordan

• Two-sided sports venue marketplace with real-time court availability and instant booking, and a host dashboard for availability, bookings and earnings management.

• Beta release covering 13 Jordanian cities, from product definition through to delivery. Alatheer https://alatheer.app

Android & iOS • Inactive

• Social network app on a Flutter client with Spring Boot, ActiveMQ, PostgreSQL and Firebase backend. References available upon request.

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