Remote Administrative Assistant - 14+ Years

Molly Barrera

City, State - **************@*****.*** - 464-***-****

PROFESSIONAL SUMMARY

Administrative professional with 14+ years of experience in administrative support, data entry, records management, payment processing, and customer service. Proficient in Microsoft Word and Excel with strong organizational, communication, and problem-solving skills. Seeking a remote administrative role where accuracy, efficiency, and customer- focused support contribute to operational success. CORE COMPETENCIES

Administrative Support - Data Entry & Database Management - Records & Document Management - Microsoft Office (Word, Excel) - Customer Service & Client Relations - Phone, Email & Written Communication - Payment Processing & Order Management - Work-Order Coordination & Tracking - File Maintenance & Documentation - Scheduling & Task Prioritization - Problem Resolution - Time Management & Organization PROFESSIONAL EXPERIENCE

Administrative Assistant

P&S Limited Partnership Chicago, IL 2001–2009

• Provided comprehensive administrative support, including data entry, records management, document maintenance, and office coordination.

• Processed payments, tracked work orders, maintained accurate databases, and ensured timely completion of administrative tasks.

• Served as a primary point of contact for tenants and customers, resolving inquiries and maintaining positive professional relationships.

• Managed multiple priorities while maintaining strict attention to detail, accuracy, and confidentiality.

Call Center Representative

Montgomery Ward Chicago, IL 1993–1999

• Delivered high-quality customer service by handling inbound customer inquiries, order requests, account updates, and issue resolution.

• Accurately entered and updated customer information within company databases while complying with established procedures.

• Maintained professional phone communication and supported customer satisfaction in a high-volume call center environment. EDUCATION

GED (General Educational Development)

Wilbur Wright College Chicago, IL

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