Workforce Staffing Operations Manager

Tamika Perkins

Chicago, IL ***** +1-872-***-**** ****************@*****.***

Professional Summary

Resourceful and results-driven manager with 9 years of experience in staffing and workforce solutions. Skilled in directing daily operations, coordinating recruitment and onboarding, and maintaining compliance with workplace policies. Proven ability to enhance service quality through effective client collaboration, operational oversight, and accurate documentation supporting payroll and billing processes. Work Experience

Manager

First Class Workforce Solutions

February 2008 to January 2018

• Directed daily operations for staffing assignments, ensuring reliable coverage and service quality by aligning client workforce needs with available talent and monitoring schedules, attendance, and performance.

• Coordinated recruitment, onboarding, and placement activities, increasing placement efficiency by screening candidates, confirming qualifications, and matching workers to appropriate client sites based on skill requirements and shift availability.

• Collaborated with client contacts to understand evolving staffing requirements, improving client satisfaction by communicating assignment details and expectations to workers and addressing day-to-day questions or concerns from both clients and staff.

• Monitored compliance with workplace policies and safety guidelines at client locations, reducing incidents by reinforcing procedures with assigned workers and escalating issues to appropriate contacts when necessary.

• Maintained accurate records of assignments, time worked, and worker status changes, supporting payroll processing and client billing accuracy by updating internal systems and documentation. Skills

Payroll Processing Client Relationship Management Kitchen experience 9yrs Compliance Management Recruitment Coordination Client Billing Staff Performance Monitoring Onboarding Processes Workforce Data Management Workforce Scheduling Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

Contact this candidate