Global CAFM/IWMS Platform & Space Lead

TRENT L. SMITH

**** ****** ***** ***, ****, TX **493 281-***-**** *************@*****.*** linkedin.com/in/trentlsmith

CAREER SUMMARY

Confident, ambitious, and results-driven global technology platform lead with 25 years of corporate experience, including 20 years specializing in Computer-Aided Facility Management (CAFM), IWMS, and technology-based space planning. Team Lead, Team Manager, Proven expertise directing global platform operations, overseeing portfolio data across 115 buildings (6M+ sq. ft.), and managing high-impact IWMS implementations (FMS Space, Serraview, Archibus, Smartsheet). Adept at leading cross-functional teams, leveraging logical solutions to complex operational challenges, and collaborating with executive management and enterprise clients.

CORE COMPETENCIES

Platforms & CAFM/IWMS: Serraview, FMS Space, Archibus (Thick Client, Smart Client, Web Central), Smartsheet, FinancialForce, VergeSense

Program & Space Management: Global Space & Occupancy Data Management, Platform Implementations & Upgrades, Data Validation, Strategic Real Estate Planning

Design & CAD Systems: AutoCAD, Drafting, Blueprint Analysis, Meridian (Drawing & Document Management), KMS, DMS

Technical Integration & Tools: Twilio, Zapier, Adobe Creative Suite, SharePoint, MS Office (Advanced Excel, PowerPoint, Word)

Operations & Leadership: Global Team Supervision, Client Stakeholder Engagement, Cross-Functional Leadership, Change Management & Instructional Training

PROFESSIONAL EXPERIENCE

JLL / BP ACCOUNT

Global Space Data Manager / Program Manager / Sr. Occupancy Planner 2013 – Present

Direct global platform operations for a 6M+ sq. ft. office portfolio spanning 115 buildings across the BP global footprint.

Data Governance Team Lead for OP planning services

Serve as the global lead and primary SME for FMS Space, Serraview, Archibus, and Smartsheet platforms, delivering critical space and occupancy data to senior clients and leadership.

Lead global implementation, system upgrades, user training, and data validation efforts to ensure portfolio-wide data integrity.

Manage all architectural and furniture-based AutoCAD files integrated into FMS, Serraview, and VergeSense.

Supervise FinancialForce integration for third-party CAD teams and oversee technical support operations across global business units.

Partner with platform engineers and enterprise clients to develop customized reporting dashboards and actionable occupancy analytics.

Lead weekly client strategy sessions, aligning real estate management objectives with Business Unit space allocations and chargeback models.

Supervised Smartsheet platform operations across Houston and Chicago locations for CBRE and BP accounts.

Delivered technical direction and architecture guidance for ~40 internal and client-facing programs.

Configured automated communication tools, integrating mobile alerting via Twilio and Zapier.

VALERUS

CAD Designer – Oil & Gas 2012 – 2013

Designed and configured gas compression systems utilizing site survey data to optimize equipment spatial layouts.

Collaborated with engineering teams to produce P&IDs and technical bid packages for gas compression trains.

HEWLETT PACKARD / ACAD-PLUS INC.

Space Plan Management / CAFM / CAD Designer 2000 – 2012

Created comprehensive CAD construction packages (demolition, section details, elevations) for campus conversion projects from closed offices to open team environments.

Managed CAFM databases (Archibus) linking spatial layouts with departmental ownership, employee location data, and occupancy metrics.

Directed field verifications and maintained high-fidelity spatial data across the HP campus portfolio.

Built and maintained an intranet repository for converted PDF plan distribution and workflow coordination.

EARLY CAREER HISTORY

CAD Designer (Residential Architecture) MHI 2013

CAD Designer (Commercial Architecture) Irvine Architects Inc. 2000

Project Manager / CAD Designer (Landscape Architecture) Service Corporation International 1997 – 1999

CAD Designer Microscan Corporation 1997

CAD Designer Henshels Miners America Inc. 1995 – 1997

EDUCATION

Associate of Applied Science (A.A.S.) in Computer-Aided Drafting ITT Technical Institute

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