Remote Virtual Admin Assistant & Operations Support

Mike Kenneth Telewik

Block ** Lot *, Sentosa Subd. Brgy. Punta, Calamba City, Laguna 4027

***************@*****.*** +639********* DoB: Alabang, Muntinlupa Detail-oriented professional with a strong foundation in Information and Communication Technology (ICT) and over two years of administrative and operational coordination experience. Skilled in managing inventory logs, vendor communication, data encoding, and technology asset tracking. Proven administrative task, handle documentation with high accuracy, and maintain smooth operational workflows in fast-paced remote environments.

Professional Experience

Asian Social Project Service Inc. (ASPSI) - Los Baños, Philippines Administrative Assistant

06/2026 - 09/2026

Managed administrative workflows, digital file organization, and official documentation while supporting cross-functional team operations with high data accuracy.

• Managed daily office administrative workflows, digital file organization, and official documentation.

• Handled incoming/outgoing communications, routed queries, and scheduled team operational activities.

• Prepared routine office reports and maintained database integrity using MS Office and Google Workspace. Azure Urban Resorts Residences, West Service Road, Bicutan, Paranaque Concierge Executives

03/2024 - 03/2026

Managed guest check-ins and check-outs while handling daily residential concerns at Azure Urban Resort Residences. Provided efficient administrative support, coordinated schedules, and resolved issues in a fast-paced environment

• Managed daily front desk and front-of-house operations, ensuring smooth day-to-day administrative flow.

• Coordinated guest logs, schedules, and inquiries with high accuracy and attention to detail.

• Handled incoming communications, documentation, and routing requests efficiently under pressure.

• Maintained organizational consistency and assisted team operations to ensure a high standard of service. PTC Aviation Training Center Parañaque, Philippines Cabin Crew Training

04/2023 - 04/2023

Completed a cabin crew work immersion at PTC Aviation Training Center, focusing on passenger safety and customer service. Developed strong skills in communication, teamwork, and handling fast-paced operational environments.

• Attended a full face-to-face course consists of comprehensive lectures and hands- on training using airbus A320 Cabin Simulator and emergency slide.

• Trained essential skills including survival swimming, fire fighting and basic first aid. Education

Laguna State Polytechnic University Los Baños, Laguna Bachelor Of Science In Tourism Management

08/2019 - 07/2023

• Focused on customer service management, hospitality operations, and professional business communication.

• Developed strong skills in event coordination, scheduling, and task organization.

• Learned corporate etiquette, problem-solving, and cross-cultural relations. AMA Calamba Campus Calamba, Laguna Philippines

TVL Information and Communication Technology (ICT) - Senior High school 06/2017 - 07/2019

• Focused on computer literacy, data encoding, and basic software applications.

• Developed strong skills in digital communication and troubleshooting.

• Gained a solid foundation in managing digital files and workplace productivity tools. SEMINARS/ TRAININGS ATTENDED

• National Certificate II in Front Office Services

• National Certificate II in Tourism Promotion Services Key Skills

• Microsoft Office (Word, Excel)

• Data encoding & entry

• Administrative support

• Front desk operations

• Guest check-in/check-out

• Calendar scheduling

• Email & phone etiquette

• Digital file management

• Problem solving

References

Joel Jay Tuquib - Trainer, Coach, PTC Aviation Training Center

+639********* ********@*****.***

Irah Mikylle Ramos - Concierge Supervisor, Azure Urban Resorts Residences

+639********* *******************@***************.***.**

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