Administrative & Operations Coordinator

RIGGINS WOODWARD

Katy, TX 512-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented administrative and accounting support professional with 5+ years of experience in billing, payment processing, customer account management, financial recordkeeping, and business operations. Experienced in tracking outstanding balances, resolving payment discrepancies, maintaining accurate records, and communicating with customers regarding account activity. Skilled in spreadsheets, billing systems, and administrative workflows. Seeking a remote Accounts Receivable or Accounting Support position. CORE SKILLS

Accounts Receivable Support Billing & Payment Processing Outstanding Balance Tracking Payment Follow-Up Financial Recordkeeping Billing Discrepancy Resolution Customer Account Management Spreadsheet Reporting Data Entry Google Sheets Microsoft Excel Jackrabbit Software PROFESSIONAL EXPERIENCE

OLYMPIA HILLS GYMNASTICS — Buda, TX

Gym Manager May 2025 – Present

● Oversee billing operations, payment processing, customer account balances, and financial recordkeeping across multiple programs.

● Track outstanding balances, communicate with customers regarding overdue payments, and assist with payment resolution.

● Investigate billing discrepancies, review account activity, and coordinate adjustments, credits, and refunds as needed.

● Maintain financial tracking spreadsheets, payment schedules, and accurate customer billing records to support accounting and reporting.

● Coordinate with bookkeeping and ownership regarding financial processes, account concerns, and administrative workflow improvements.

Coach & Office Administrator September 2022 – May 2025

● Assisted with customer billing, payment processing, account updates, and daily financial transactions.

● Maintained accurate customer records and supported administrative and accounting-related office procedures. JACK RABBIT OFFROAD — Huntsville, TX

Title Clerk & Office Administrator April 2022 – August 2022

● Maintained accurate financial and administrative documentation related to customer transactions and vehicle titles.

● Assisted with customer account inquiries, payment-related paperwork, and organized recordkeeping. BIG D MARINE & POWERSPORTS — Huntsville, TX

Receptionist & Administrative Assistant August 2020 – April 2022

● Supported daily office accounting functions, customer payment documentation, and financial recordkeeping.

● Assisted with customer account inquiries, organized transaction records, and general administrative operations. EDUCATION & TRAINING

Texas A&M University Criminal Justice Coursework Sam Houston State University Forensic Science Coursework Penn Foster Career School Medical Billing & Coding Academic Program Completed

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