QA Automation Engineer - Telecom Testing

Lakshmi Prasanna Nadella

*****************@*****.*** +1-617-***-**** LinkedIn: https://www.linkedin.com/in/lakshmi- prasanna-nadella-243a16a7/

PROFESSIONAL SUMMARY

Quality Assurance Engineer with 7.6+ years of experience in manual and automation testing across web, desktop, and API-based applications in the telecom domain. Strong expertise in test strategy, automation framework development, and end-to-end validation of complex systems in Agile environments.

Proficient in Selenium, Cypress, Playwright, API testing, and SQL, with hands-on experience in validating microservices-based architectures. Recently upskilled in JavaScript-based automation and foundational AI concepts, with a focus on transitioning into modern QA roles. CORE SKILLS

Automation & Testing

Selenium WebDriver, Cypress, Playwright, TestNG, JUnit, Page Object Model (POM), Functional Testing, Regression Testing, Integration Testing, UAT, Smoke & Sanity Testing API & Backend Testing

Postman, Swagger UI, REST API Testing, Basic REST Assured, SQL, Data Validation JavaScript Testing Ecosystem

Mocha, Chai

Tools & Debugging

Chrome DevTools, Fiddler, JMeter (basic)

Programming & DevOps

Java, JavaScript, Maven, Jenkins, Git, GitHub

Additional Tools

Tosca, Katalon Studio

QA & Methodologies

Agile, Scrum, SDLC, STLC, Test Planning, Defect Tracking, Root Cause Analysis, HP ALM, JIRA PROFESSIONAL EXPERIENCE

Technology Analyst

Infosys Limited Feb 2015 – Oct 2022

Key Contributions

• Designed and executed end-to-end test strategies for web, desktop, and API-driven applications.

• Developed and maintained automation frameworks using Selenium WebDriver with Java, improving regression efficiency and test coverage.

• Built and executed REST API test suites using Postman for microservices-based systems.

• Performed backend data validation using SQL queries to ensure data integrity across distributed systems.

• Participated in defect triage, root cause analysis, and cross-functional collaboration with development teams.

• Supported CI/CD workflows using Jenkins for continuous testing and integration.

• Contributed to improved test coverage and reduced manual testing effort through automation initiatives.

PROJECT EXPERIENCE

Client: Telstra (Telecom Domain)

Project 1: SIIAM – Desktop Application

• Validated telecom incident management system supporting customer issue tracking and resolution workflows.

• Designed test scenarios and test cases based on business requirements and user stories.

• Executed functional, regression, smoke, sanity, and GUI testing.

• Performed backend data validation using SQL across relational databases.

• Managed defect lifecycle using HP ALM and collaborated with development teams. Project 2: LOLS – Web Application

• Validated end-to-end functionality of a web-based telecom platform for wholesale service providers.

• Developed and maintained automation scripts using Selenium WebDriver with Page Object Model

(POM).

• Implemented structured test execution using TestNG and JUnit frameworks.

• Delivered automation Proof of Concepts (POCs) and transitioned them into reusable frameworks.

• Led integration testing and contributed to defect triage with root cause analysis.

• Used Chrome DevTools and API inspection techniques to debug network calls and validate request/response flows.

Project 3: LOLSB2B – API & Microservices

• Validated RESTful APIs for telecom workflows including ticketing, customer, and service management.

• Designed and executed API test cases using Postman, validating request/response structures and business logic.

• Performed backend validation using SQL to ensure consistency across microservices.

• Ensured system reliability through integration and regression testing. CAREER BREAK & UPSKILLING (Oct 2022 – Present)

• Upskilled in modern test automation tools including Cypress and Playwright

• Strengthened JavaScript-based automation and end-to-end testing skills

• Built sample automation scripts using Playwright with JavaScript to validate dynamic UI behaviors and web application flows

• Enhanced API testing and debugging skills using Postman and browser developer tools

• Gained foundational understanding of AI systems, prompt-response behavior, and testing considerations

ACHIEVEMENTS

• Received INSTA Awards at Infosys Limited for performance excellence

• Recognized by clients for consistent quality delivery and timely releases EDUCATION

Bachelor of Technology in Electronics & Communication Engineering, JNTU-H University, 2014. ADDITIONAL HIGHLIGHTS

• Strong analytical and problem-solving skills

• Quick learner with ability to adapt to new tools and technologies

• Actively seeking QA Automation / SDET / API Testing roles

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