Environmental Services Operations Leader

STEVE STAMATOPOULOS

***** ** ***** *****, *********, FL 34432 561-***-**** *********@*********.*** PROFESSIONAL SUMMARY

Experienced operations and support services professional with 20+ years of experience in Environmental Services and related support services within healthcare and facility settings. Customer-service oriented with strong organizational, communication, leadership, and quality assurance skills. Proven ability to supervise teams, develop efficient processes, manage supplies and labor, train employees, and maintain high standards of cleanliness, safety, and service. PROFESSIONAL EXPERIENCE

City of Wildwood — Wildwood, FL

Custodial Crew Leader March 2025 – August 2026

• Lead and supervise custodial staff, assign daily tasks, and ensure work is completed efficiently and to established standards.

• Perform and oversee cleaning, sanitizing, and maintenance of offices, facilities, restrooms, common areas, and other assigned spaces.

• Train new employees on cleaning procedures, safety protocols, equipment operation, and workplace policies.

• Monitor inventory of cleaning supplies and equipment and coordinate restocking as needed.

• Conduct inspections to ensure facilities are clean, safe, and well-maintained.

• Address maintenance and cleaning issues promptly and communicate concerns to management.

• Maintain accurate schedules and ensure adequate staff coverage for daily operations.

• Promote a safe, professional, and organized work environment while providing hands-on support to the custodial team. Vi Living at Lakeside Village — Lantana, FL

Team Leader, Environmental Services 120-Bed Facility August 2022 – February 2025

• Assisted the supervisor in directing and supporting a staff of 20 Environmental Services attendants.

• Trained new employees on the seven-step cleaning process and departmental standards.

• Developed weekend schedules and project assignments for critical areas throughout the facility.

• Participated in a team that designed and implemented a new cleaning standard.

• Provided direction and guidance to team members in accordance with department goals and company policies.

• Ordered supplies and chemicals and reviewed labor hours to help maintain department budget goals. West Boca Medical Center — Boca Raton, FL

Environmental Services Floor Technician 400-Bed Facility November 2020 – August 2022

• Participated in a team that designed and implemented a new floor-care system incorporating battery-operated equipment.

• Responsible for cleaning and policing public areas during the third shift.

• Developed weekend schedules and project assignments for critical areas.

• Trained new employees on floor-care equipment and proper operating procedures. Omega Professional Cleaning, Inc. — Lake Worth, FL Operations Manager 375,000-Sq.-Ft. Multi-Structure Facility December 2000 – August 2024

• Managed projects throughout the campus, including night-shift operations and Medical Office Building employees.

• Developed time studies to improve floor-care productivity and operational efficiency.

• Created schedules for project and floor-care attendants.

• Ordered supplies and chemicals and reviewed labor hours to maintain budget goals.

• Responsible for training and development of associates on best practices and established service standards. EDUCATION

Bethpage High School

CORE SKILLS

Leadership & Interpersonal: Strong interpersonal skills; friendly persuasion; ability to delegate duties in a respectful, non-intimidating manner.

Analytical: Identifying operational deficits and developing practical solutions; assessing the needs of diverse communities. Technical: Environmental Services technology, floor-care equipment, cleaning systems, sanitation practices, and facility support operations.

Organizational: Excellent ability to prioritize projects and deadlines while meeting and surpassing department goals. Workplace: High degree of integrity, strong work ethic, and excellent rapport with staff members. Quality Assurance: Experienced in maintaining service standards, conducting inspections, improving processes, and supporting continuous quality improvement.

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