Procurement & Order Management Specialist

Shrikant Mavalkar

Pune, Pune, India ******************@*****.*** 997-***-****

SUMMARY

Results-driven Procurement and Supply Chain professional with 8+ years of experience in Procurement Operations, Order Management, Billing, and Accounts Receivable. Hands-on experience with Salesforce MPC, SAP, Quick Base, and MS Outlook. Skilled in PIR validation, SOW/SPA contract drafting, supplier coordination, purchase order management, invoice processing, and approval workflows. EXPERIENCE

Process Specialist

Infosys BPM November 2025 - Present, Pune

• Managed Procurement Intake Requests (PIRs) through Salesforce My Procurement Centre (MPC).

• Validated and approved PIRs for completeness, compliance, and procurement policy requirements.

• Drafted procurement agreements, including Statement of Work (SOW) and Service Purchase Agreements (SPA).

• Coordinated with business stakeholders and suppliers to review, negotiate, and finalize agreements.

• Submitted finalized contracts through internal approval workflows and tracked their progress to completion.

• Maintained procurement and contract records in Salesforce MPC and Coupa, ensuring documentation accuracy and compliance.

• Collaborated with sourcing, legal, finance, and supplier teams to support timely contract execution.

• Resolved supplier and stakeholder queries while ensuring smooth procurement operations and adherence to SLAs. Senior Associate Order Management

WNS Global Services Pvt Ltd September 2024 - May 2025, Pune

• Processed customer sales orders in SAP (VA01) by reviewing order details received through email, customer portals, and CRM systems.

• Validated sales orders by checking contract terms, pricing, stock availability (CO09/MMBE), credit limits, and Incoterms.

• Coordinated with planning and procurement teams to raise Purchase Requisitions (PRs) for materials not available in stock.

• Managed order approvals, released sales orders for delivery (VL01N), and processed Post Goods Issue (PGI) using VL02N.

• Generated customer invoices using SAP (VF01) and monitored customer payments through FBL5N and F-28.

• Collaborated with procurement, warehouse, logistics, finance, and customer service teams to ensure timely order fulfillment.

• Communicated with customers regarding order status, shipment updates, and delivery schedules while resolving order-related queries.

• Prepared operational and billing reports using SAP and Microsoft Excel to support business operations and performance tracking. Billing Administrator Procurement & Order Management Rockwell Automation India Pvt Ltd. September 2017 - May 2024, Pune

• Working as a Billing administrator in supply chain management process of Rockwell Automation Which is one of the largest service provider company based in United States of America and having presence all over the world.

• Domain Billing for North America region (GEC CSM)

• (Working On SAP, Quick Base & Outlook)

• Dealing with Contract release, update, renewal & cancellation.

• (Updating PO & reference date).

• After releasing contracts, we used to complete DMR (Debit Memo Request) & update Quick- Base.

• Creation & completion of training confirmations (Review & Updating Date, Time, Currency, Country Code.

• Line Items)

• Review & Completing Service Confirmations, raising queries to engineers by changing status to P-FSE.

• After completing confirmations, we used to update Quick Base.

• Queries are raised by Quick Base & Outlook; once resolved necessary action has been taken in SAP & Quick Base.

• Evaluate and analyze service confirmation created by field service engineer in North America. Logistics Assistant

Mahindra Logistics Ltd August 2016 - April 2017, Pune

• Receiving material against purchase order and making GRN in SAP.

• Dispatching material and making GI (Goods issue) in SAP

• Co-ordination with customer & transport for dispatch status & up-gradation on daily basis.

• Monitoring and controlling of Inward and Outward material.

• Maintain material Inward and Outward Activities.

• Maintain daily Physical stock & stock verification. EDUCATION

MBA in Material Management

Jaipur National University Jaipur • Jaipur

Diploma in International Trade

Indian Institute of Materials Management

Post-Graduation Diploma in Material Logistics Management University of Pune • Pune

M.A Economics

University of Pune • Pune

SKILLS

Procurement Operations, Order Management, Billing, Accounts Receivable Salesforce MPC, SAP, Quick Base, MS Outlook

PIR validation, SOW/SPA contract drafting, supplier coordination Purchase order management, invoice processing, approval workflows English, Hindi, Marathi

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