Senior Project Manager, Lab Operations & Compliance

Christopher Payne

Silver Spring, MD ***** 678-***-****

*********@*****.*** www.linkedin.com/in/christopher-payne-md-biomedical

Senior Project Manager

Direct Lab Operations, Provide Clinical Research Support, and Deliver Proactive Logistics Management

Optimize laboratory workflows, strengthen compliance, and ensure uninterrupted operations across complex research environments. Streamline inventory, supply chain, and specimen handling systems to reduce errors, accelerate turnaround times, and enhance efficiency. Implement discrepancy tracking, safety protocols, and documentation standards elevating accuracy, regulatory readiness, and organizational reliability. Supervise diverse staff groups, foster stakeholder alignment, and maintain strong communication channels to achieve project milestones. Demonstrate hands-on expertise in laboratory equipment, data management systems, and compliance platforms plus military background, including previously held Secret security clearance.

•Laboratory Operations and Logistics Oversight

•Quality Control and Compliance

•Project Management and Coordination

•Discrepancy Resolution

•Process Improvement and Transition Leadership

•Stakeholder Engagement

•Research Materials Inventory and Ordering

•Data Research and Analysis

•Equipment Usage and Troubleshooting

•Proper Waste Disposal

Professional Experience

LEIDOS BIOMEDICAL, FREDERICK NATIONAL LABORATORY FOR CANCER RESEARCH, Frederick, MD

Senior Project Manager 06/2023 - Present

Delivered dependable backup across logistics, shipping, and laboratory functions, and support sample receipting, I/D-batch creation, frozen sample verification, and off-site supply retrieval. Maintained workflow stability during staff shortages.

•Tracked equipment, facility operations, and safety compliance at new sites, reported vial-level discrepancies to sites and Connect Biospecimen Team, and implemented and maintained discrepancy tracking spreadsheets improving error tracking and resolution speed, strengthening documentation and quality standards, and supporting regulatory readiness.

•Managed specimen handling from receipt through processing and distribution, maintaining strict adherence to protocol and supporting research integrity.

•Accomplished projects on schedule by closely monitoring task completion and ensuring accurate project queue tracking, boosting accountability and throughput.

•Served as central point of contact for laboratory and warehouse supply orders and placed and tracked orders, preventing disruptions and enhancing efficiency.

•Maintained strong stakeholder relationships through weekly Biospecimen Team meetings, direct site communication, and regular status reporting, expediting discrepancy resolution and enhancing transparency and team alignment.

•Played pivotal role in transition from canister shippers to 95 kPa shippers by contributing to temperature testing, data compilation, and training materials development, including video demonstrations and script reviews, enabling smooth site-wide implementation and adoption of new shippers.

•Consolidated and centralized inventory management, supply tracking, order placement, and distribution processes, preventing disruptions and ensuring uninterrupted laboratory and shipping operations.

•Enhanced error reporting by establishing and implementing vial-level discrepancy reporting and tracking spreadsheet, advancing timeliness and accuracy of vial-level error resolution.

Christopher Payne *********@*****.*** Page Two

ICON (now Laulima), Silver Spring, MD

Staff Supervisor 07/2021 - 03/2023

Supervised and supported laboratory, front desk, and recruitment staff at Walter Reed Army Institute of Research (WRAIR) Clinical Trials Center (CTC). Maintained communication between CTC manager and support staff.

•Optimized productivity via onboarding of new personnel and execution of counseling activities, corrective action plan development, and performance assessment on an annual basis.

•Guaranteed staff’s compliance with Good Clinical Practice (GCP) guidelines, Food and Drug Administration (FDA), and other military regulations via continual quality assurance (QA) and staff training.

•Influenced leadership decision-making by aiding with development of long-range plans and logistics for special projects, along with arrangement and procurement of clinic equipment, inventory, and purchasing system.

•Elevated participation by supporting senior recruiter, clinical trials chief, public affairs office (PAO), and other CTC staff in volunteer recruitment efforts, including production of recruitment materials, budgeting, and resource allocation.

INOTIV, Gaithersburg, MD

Medical Technician II 07/2020 - 07/2021

Carried out and completed all laboratory testing on collected samples for clinical trials and toxicology studies using Provantis LIMS, Dimension Xpand chemistry analyzer, and Advia 2120 hematology analyzer, as well as Clinitek Atlas for urinalysis and ACL Elite Pro for coagulation testing.

•Conducted operations and maintenance of laboratory’s analyzers and equipment, along with management of required quality control records, guaranteeing accuracy and precision of analyzer.

•Drove operational efficiency by reviewing and interpreting data for acceptance and reporting purposes, gathering data and maintaining required documentation, and escalating sampling and testing problems to study directors and in-life technicians as needed.

SMITHERS PDS LLC, Gaithersburg, MD

Data Management Specialist 09/2019 - 07/2020

Created discrepancy reports and advised project managers, sponsor, and relevant parties on inconsistencies to determine and apply timely resolution. Developed and managed project-specific contact lists. Assisted in training newly hired employees as needed and responded to client, quality control (QC), and QA audits and document deviations.

•Evaluated and provided authorization for data transfer agreements with external sponsors and central laboratory, confirming compliance with protocols.

•Maintained accuracy in assigned databases and programs, obtaining pertinent data from primary and secondary data sources, updating subject ID information, and allocating custom IDs using Watson LIMS.

•Aligned resources by collaborating with project managers, management, external sponsors, and central laboratory.

SMITHERS BIOANALYTICAL SERVICES, LLC (via Aerotek), Gaithersburg, MD

Medical Laboratory Technician 10/2017 - 09/2019

Executed keen data review and laboratory quality control to determine potential problems on sampling and testing in partnership with study directors and in-life technicians.

•Carried out general laboratory support functions, handling supply inventory, shipping procedures, computer systems administration, and data maintenance.

•Ensured active involvement in multiple pre-clinical research studies simultaneously, balancing priorities.

Christopher Payne *********@*****.*** Page Three

CENTER FOR CANCER AND BLOOD DISORDERS, Silver Spring, MD

Laboratory Technician 11/2016 - 10/2017

Utilized Medica EasyRA chemistry analyzer, Tosoh AIA-900 Automated Immunoassay Analyzer, and Beckman Gallios Flow Cytometer in performing daily laboratory testing for patients undergoing cancer treatment.

•Observed strict compliance with established protocols, conducting calibration and calibration verification and executing all routine daily, weekly, monthly, and periodic maintenance and function checks.

•Oversaw inventory needs, maintaining adequate supply of all reagents and consumables for quality testing, logging purchased orders, and labeling reagents and supplies with date of receipt and opening.

Earlier Career

HENRY JACKSON FOUNDATION, North Bethesda, MD, HIV Serology Medical Technologist

CLINICALRM, INC., Silver Spring, MD, Clinical Trials Laboratory Research Assistant / Coordinator

RYLA TELESERVICES, Kennesaw, GA, Customer Care Representative

HARTFORD RETIREMENT SERVICES, Atlanta, GA, Business Analyst, ERISA Compliance

PRINCETON RETIREMENT GROUP, Atlanta, GA, Participant Services Representative

PRIMERICA FINANCIAL SERVICES, Cartersville, GA, Division Leader

Military Experience

UNITED STATES ARMY, Silver Spring, MD, Clinical Trials Laboratory Research Assistant / Coordinator

UNITED STATES ARMY, Fort Sam Houston, TX and Fort Knox, KY, Medical Laboratory Specialist Trainee

UNITED STATES AIR FORCE RESERVE, Various Locations, Rank-Senior Airman

Education

Bachelor of Science in Mathematics (BS), Kennesaw State University, Kennesaw, GA

Associate of Science in Clinical Laboratory Science (AS), George Washington University, Washington, DC

Professional Development

American Society for Clinical Pathology (ASCP) Certified Medical Laboratory Technician, 2011 - Present

Good Clinical Practice (GCP) Certification, 2020 - Present

United States Army Advanced Individual Training

Professional Affiliation

American Society for Clinical Pathology (ASCP)

Awards

Army Commendation Medal

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