Customer Service Representative-Administrative Support

AMY MEADOWS

Honea Path, SC • 864-***-**** *********@****.***

PROFESSIONAL SUMMARY

Administrative Office Technology graduate with hands-on experience in office support and customer service. Expertise in managing workflows, organizing records, and ensuring confidentiality while supporting daily operations. Demonstrates strong multitasking abilities, accuracy, and reliability in administrative roles.

KEY SKILLS

Office Administration

Scheduling & Calendar Coordination

Document management

Data accuracy

Front desk support

Customer Service & Communication

Microsoft Office (Word Certified)

Confidential Information Handling

Organization & Time Management

EXPERIENCE

Administrative Office Intern 2026 (Anderson Oconee Hearing — Anderson, SC)

Streamlined daily office workflow by scheduling appointments and managing patient flow efficiently.

Maintained confidentiality while organizing patient records and handling sensitive documentation.

Executed data entry, filing, scanning, and document organization, enhancing overall operational workflow.

Answered phones, checked messages, and communicated effectively with clients and offices.

Processed paperwork and updated records, facilitating smooth front-office operations.

Assisted with billing tasks and verified information for accuracy.

Provided front desk support by greeting visitors and directing them to appropriate staff.

Supported administrative functions, including inventory management and office tasks, contributing to streamlined office operations.

Office Manager May 2023 – Aug 2023 (Signature Hearts In Home Care — Greenville, SC)

Managed front desk operations, greeted visitors, and directed inquiries to ensure effective communication.

Handled phone communications and daily office tasks to ensure smooth operations.

Coordinated client appointments and scheduled caregiver visits to enhance service delivery efficiency.

Maintained accurate patient records and streamlined documentation processes for improved compliance.

Implemented an organized filing system for correspondence and other documents.

Conducted drug tests according to standard operating procedures and protocols.

Managed multiple projects concurrently while meeting strict deadlines.

Produced comprehensive graphic design works including logos, icons, flyers, brochures, and visuals for print or web.

ADDITIONAL EXPERIENCE

Teacher May 2026 – Present (Little Angels Child Care Center — Anderson, SC)

Created engaging lesson plans tailored to diverse age groups at child care center, fostering inclusive learning.

Organized daily activities and materials to enrich learning experiences and promote student engagement.

Managed student behavior by establishing and enforcing classroom rules.

Ensured a safe learning atmosphere through effective classroom organization.

Maintained attendance and documentation to ensure compliance with regulations and support student accountability.

Communicated professionally with parents and staff to foster collaboration.

Caregiver Jun 2022 – Mar 2026 (Caring Hands Home Care — Anderson, SC)

Enhanced client well-being through compassionate care and daily living support.

Ensured a safe and clean environment for clients in home settings.

Exhibited strong interpersonal skills to foster positive relationships with clients and team members.

Coordinated transportation for clients to medical appointments and errands, ensuring timely access to necessary services.

Monitored changes in behavior or physical condition, reporting promptly to supervisor to facilitate timely interventions.

Accurately documented daily care activities in client records.

Maintained organized records and communicated updates to families, fostering transparency and trust.

Customer Service & Retail — Various Employers 2020–2022

Provided customer support in fast-paced environments to address inquiries and resolve issues.

Supervised store operations to enhance daily activities and elevate customer satisfaction.

Coordinated cash handling procedures to ensure accuracy during transactions and secure deposits.

Performed administrative tasks while organizing work areas to support operational functionality.

EDUCATION

AAS, Administrative Office Technology —2026

AAS, Early Care and Education — 2018

CERTIFICATIONS

Microsoft Word Specialist (MOS Certification) – July 2026

Medical Clerical Certification – 2026

CPR/First Aid

ACCOMPLISHMENTS

Dean’s List

Phi Theta Kappa

Kappa Beta Delta

PROFILE

https://www.linkedin.com/in/amy-meadows

Contact this candidate