JO-LIN Q. BALDWIN
*************@*****.*** • +1-240-***-**** • 6385 Barnett Smith Place, Indian Head, MD SECURITY CLEARANCE: Top Secret (TS): 20190427, CE: 20250103, Sensitive Compartmented Information (SCI) pending final adjudication
SUMMARY:
I have successfully worked in an incredibly challenging and rewarding career with the Department of Defense. With (28) years of federal service and (8) years of government contractor support, experience in security management. Specializing in personnel, physical, information, industrial security, administration, oƯice management, human resources, security control, and integrated logistical support. Currently possess a Top-Secret security clearance. EXPERIENCE:
I am an initiative-taking, professional, and capable individual who handles sensitive information with discretion, possesses excellent communication skills, and maintains a positive, team- oriented attitude. Ability to work independently while managing multiple tasks and priorities, and administrative support tasks are tracked and completed, including but not limited to:
Greet clients, guests, and visitors with a positive and helpful attitude.
Input help desk tickets via Service-Now for resolution support.
Create, sign, and approve DoD Contract Security Classification Specifications (DD-254), in various life stages, ensuring security requirements are clear and concise.
Provide senior leadership with guidance and/or analysis details to support decision-making processes.
Supports the management of master database.
Provide personnel data analytics and reports support to upper management.
Respond to senior leadership and Special Security OƯicer (SSO) data calls.
Conduct StaƯ Assistance Visits (SAVs), compliance inspections, and meeting/conference logistic requirements.
Serve as the point of contact to facilitate recurring and ad-hoc meetings, to include scheduling, confirmation of attendees, preparation of agendas, meeting plans, and any other advanced requirements to include briefing preparation.
Answer and direct phone calls, escalate urgent matters accordingly.
Prepare presentations, ad-hoc reports, memorandums, etc., to include routing, tracking, and archiving.
Organize key points of contact and critical engagement needs for senior leadership to streamline engagement and coordinate eƯorts among team members and across leadership.
Coordinated and assisted with program-level events, such as demonstrations, working sessions, and monthly program indoctrination and debriefings.
Established oƯicial administrative processes by developing standard operating procedures to enhance the productivity and eƯectiveness of day-to-day operations.
Aid administrative challenges (populating shared team sites, establishing document access controls, and calendar/meeting invite issues), supporting the military and civilian employees to include senior management.
Schedule visits, notifying organizations and oƯicials, arranging for local transportation, and visitors request coordination.
Onboard new employees, including arranging Common Access Card (CAC) appointments.
Provide instructions for required training, maintain accurate and up-to-date reports and certificates.
Manage relationships with third-party providers and subcontractors.
Manage badging process and fingerprinting.
Communicate with building maintenance to ensure timely handling of all facility management issues.
Create and maintain physical and online employee folders.
Ensure all documents and compliance records are safely stored and accessible.
Support assigned supervisor and members of the team in routine office administration, personnel, time and attendance, database administration, and project requirements.
Support proper security protocols, act as a visitor escort, and assist the Security Officer in providing oversight of proper storage, handling, and destruction of classified material.
Provide administrative support for reports, briefings, presentations, and special projects.
Order and manage office supplies and equipment.
Organize and manage repairs of office equipment and office computers.
Develop and propose improvements to office policies and procedures.
Performed other duties as assigned.
SKILLS/ABILITIES:
Proficient in Microsoft OƯice Suite (Word, Excel, PowerPoint, Outlook).
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Ability to oversee confidential information with discretion.
Meticulous with strong accuracy in data entry and record keeping.