Detail-Oriented HR & Receptionist Professional

GRACE WANGER LinkedIn Profile

Edmonton, AB 780-***-**** ***********@*****.***

Data-Driven HR Professional Human Resources Officer Talent & Data Specialist Detail-oriented HR Administrator with 3+ years of combined experience in HR operations, recruitment support, and HRIS data management. Proven ability to maintain 100% accuracy in employee records, streamline onboarding processes, and handle confidential data with discretion. Certified in FOIP and CPHR Alberta member with expertise in Workday, Taleo, and Microsoft Office Suite. HIGHLIGHTS OF QUALIFICATIONS

Over 5 years of administrative and customer service professional experience in Human Resources, hospitality, post-secondary settings combined.

Hold a Bachelor of Management with focus in HRM and Labour Relations, along with HR focused diplomas.

Reduced onboarding time by 25% through streamlined documentation processes.

Maintained 100% confidentiality in handling sensitive employee data.

Trained 10+ staff on HRIS systems, improving data accuracy by 40%.

Delivered exceptional customer service through multiple communication channels (phone, virtual chats, email, in person).

Flexible availability, willing to relocate. Valid Class 5 Driver’s license with an access to reliable vehicle. CORE COMPETENCIES

HR Data Entry & Records Management Full-Cycle Recruitment Support

HRIS (Workday, Taleo) & SharePoint Onboarding & Orientation Coordination

Policy Drafting & Compliance Confidentiality & FOIP Compliance

Cross-Department Collaboration Data Management, Auditing, and Reporting TECHNICAL SKILLS

HRIS: Workday, Taleo, SharePoint

Microsoft Office: Excel (PivotTables, VLOOKUP), Word, Outlook, SharePoint, Teams

Google Applications: Docs, Sheets, Slides, Meets PROFESSIONAL EXPERIENCE

HR Administrator /Office Administrator

Minuteman Press, Calgary, AB 08/2018 – 10/2018

Spearheaded the development of job descriptions for 6+ roles, reducing hiring time by 20% through standardized templates.

Executed full-cycle recruitment processes, including screening 50+ resumes and coordinating interviews, filling vacancies 15% faster.

Designed an employee orientation program that improved new hire retention by 25%.

Maintained 100% accuracy in personnel files through meticulous data entry and digital archiving in meticulous HRIS.

Guest Services Agent

Royal Hotel Edmonton International Airport, Leduc, AB 07/2023 – Present

Processed 70+ daily check-ins/outs with zero discrepancies in financial or guest records.

Conducted safety audits, identifying 3+ compliance gaps and recommending corrective actions.

Train new staff on reservation systems, improving team efficiency by 30%. Front Desk/Night Auditor

Pyramid Lake Resort, Jasper, AB 03/2022 – 03/2023

Managed nightly financial reconciliations with 100% accuracy, ensuring compliance with accounting standards.

Trained 5+ staff on reservation systems, improving team efficiency by 30%. Sales Associate

Tactik Personnel de Promotion, Edmonton, AB 08/2021 – 10/2021

Promoted and acted as ambassador for local brands through deployment of promotional plans based on business needs.

Met sales targets and provided useful business data for future business success. Office Assistant

QCT College, Calgary, AB 09/2020 – 12/2020

Managed a database of 1,200+ student records with zero data errors.

Processed confidential documents in compliance with FOIP regulations.

Provided administrative support, including scheduling, filing, and customer service. Quality Control Analyst

NAFDAC 2000 – 2012

Conducted chemical analyses and maintained lab records, proving immense attention to detail.

Followed strict compliance protocols transferable to HR policy adherence. EDUCATION

Bachelor of Management, HRM & Labour Relations University of Lethbridge 2022

Relevant Coursework: Training and Development, Leading Organizational Change, Collective Labour Relations, Strategic Compensation, Human Resource Information Systems (HRIS) Diploma in Office Administration - Honours Reeves College 2020 Business Diploma in Human Resources Management Saskatchewan Polytechnic 2017 Postgraduate Diploma in Human Resources Management Conestoga College 2012 Bachelor of Science in Chemistry

CERTIFICATIONS & TRAINING

Gender-Based Analysis Plus Government of Canada Pending FOIP Certificate (Freedom of Information & Privacy Act) Government of Alberta 2023 Workplace Investigation Interview Training CPHR Alberta 2023 CPHR - Certified Professional in Human Resources CPHR Alberta Pending Professional Member CPHR Alberta 2023

Contact this candidate