Veronica Grimes
email: *****************@*****.*** phone: 661-***-****
OBJECTIVE: To obtain a position in counseling to help clients make positive change and achieve their treatment goals.
Education
Master's Degree, Grand Canyon University
January 2021
Licensed Professional Counselor, BBS
Clinical Supervisor
LPC WA State License MHC.LH.70142797
LPC-23276
Bachelor's Degree, University of Phoenix
Experience
June 2015
Therapist, Denova Collaborative Health September 2023 – Present
•Collaborates with the patient and their natural supports to develop and implement an effective service plan. Takes time to explain the available clinical options identify the advantages/disadvantages.
•Provides clinically appropriate psychotherapy services in accordance with applicable ethical codes, rules, and regulations.
•Assists in screening and coordinating integrated services for patients.
•Provides clinical oversight to ensure the provision of all covered services identified on the service plan.
•Continuously evaluates the effectiveness of treatment through ongoing assessments of the patient.
•Participates in individual & group supervision that meets standards set by the AZ Board of Behavioral Health Examiners.
•Maintain client records.
Therapist, Easterseals Blake Foundation February 2022 – October 2023
•Use best practice protocols in all therapeutic interventions: Utilizing evidence-based practice, determine appropriate therapeutic modality for each client (e.g., Parent-Child Relationship Therapy, Play-Based Therapy, Cognitive Behavioral Therapy, etc.)
•Develops treatment team recommendations for follow-up support and services.
•Provide effective crisis assessment and intervention including arranging for emergency psychiatric evaluation/hospitalization as indicated.
•Attends and participates in team meetings, clinical staffing’s (as needed), court hearings, and other meetings relevant to meeting the treatment needs of members.
•Utilize DSM-V to provide diagnoses or diagnostic impressions for children and adults.
•Maintain clinical records in a timely manner according to standards.
•Completes progress notes using the appropriate covered service billing codes and writes comprehensive and timely reports as required by funding source and/or system partners.
Therapist, Cerebral October 2021-February 2022
•Provide Psychotherapy and counseling therapies to patients suffering from psychiatric and substance abuse disorders • Therapies include group, individual and family
•Actively communicates with clients, families, and outside referral sources, functioning within the scope of HIPAA and 42 CFR Part
•Completes progress notes using the appropriate covered service billing codes and writes comprehensive and timely reports as required by funding source and/or system partners
•Provide effective crisis assessment and intervention including arranging for emergency psychiatric evaluation/hospitalization as indicated
•Maintain clinical records in a timely manner according to standards.
•Completes progress notes using the appropriate covered service billing codes and writes comprehensive and timely reports as required by funding source and/or system partners.
Therapist, Elevations Behavioral Health March 2021 – July 2021
•Provide Psychotherapy and counseling therapies to patients suffering from psychiatric and substance abuse disorders • Therapies include group, individual and family
•Demonstrates proactive communication with those involved with the patient’s treatment, documenting all correspondence held with patients.
•Actively communicates with clients, families, and outside referral sources, functioning within the scope of HIPAA and 42 CFR Part 2 • Ensure accurate and timely patient documentation
•Displays heavy involvement in treatment planning for patients
•Works with patient to achieve treatment plan goals and accurately documents progress
•Ongoing and consistent collaboration with the interdisciplinary team including physicians, utilization review and nursing staff members
Counselor, Outreach Concern March 2020 – June 2021
•Experience in cognitive/behavioral/crisis interventions, family system dynamics, educational issues, case management, laws and ethics and clinical presentations.
•Counseling procedures; child abuse and suicide prevention training; child development, parenting and adolescent issues and intervention techniques.
•Intensive clinical supervision, malpractice insurance and extensive training from a variety of specialists.
•Weekly meetings with a Clinical Supervisor, who reviews all cases and provides supervision and direction.
•Research decision making for diagnosing clients using DSM-5.
Branch Manager, PNC Bank January 2023 – Present
•Responsible for overall profitability and operations of HomeStreet Bank’s Retail branches in California.
•Overseeing, the coaching and mentoring of all retail employees, & customer satisfaction.
•Manage and direct relationship banking-needs based on sales model that includes lending, core deposits, and investments within the district.
•Coordinate, lead and support various community and civic events in order to promote good will and generate new business.
•Promoting the Bank’s strategic vision, growth goals, and profitability objectives for the district.
•Responsible for managing the districts business marketing objectives.
•Provide support and oversee the implementation of new and existing marketing initiatives, making recommendations regarding advertising and community donation solicitations.
•Oversee and provide support and oversee any Security and Fraud complaints.