Senior DevOps/SRE Technology Lead on AWS

Manikishore Goli

SENIOR DEVOPS / SRE ENGINEER CLOUD AUTOMATION PLATFORM RELIABILITY

DEVOPS TECHNICAL LEAD AWS PYTHON TERRAFORM CI/CD PRODUCTION RELIABILITY

Mobile No: +1-470-***-****

Email ID: ***************@*****.***

LinkedIn: https://www.linkedin.com/in/manikishore-goli/ Senior DevOps and Site Reliability Engineering professional with 10+ years of experience in cloud infrastructure, CI/CD automation, Infrastructure as Code, production reliability, and enterprise platform operations across AWS, Azure, and GCP. Currently a Technology Lead supporting enterprise AI/ML and Generative AI platforms at Truist Bank. Hands-on experience with Terraform, ARM templates, Jenkins, GitLab CI/CD, GitHub Actions, Ansible, Docker, Kubernetes/AKS, Python, Bash, and observability tooling. Contributed to a 40% reduction in infrastructure deployment time and a 40% reduction in release cycles through automation and improved deployment practices. Experienced in incident leadership, root-cause analysis, operational readiness, monitoring and alerting, technical mentoring, and cross-functional delivery. TECHNICAL SKILLS

• Cloud & Platform: AWS (EC2, S3, IAM, VPC, ECS, Fargate, ECR, API Gateway, CloudWatch, Bedrock), Azure, GCP

• Infrastructure as Code: Terraform, ARM templates, Ansible, infrastructure provisioning, configuration management

• CI/CD & Release Engineering: GitLab CI/CD, Jenkins, GitHub Actions, Git, pipeline automation, build/test/security scan/deploy workflows, release coordination

• Containers & Systems: Docker, Kubernetes, Azure Kubernetes Service (AKS), Linux, Red Hat, CentOS, Ubuntu, Windows Server

• Automation & Scripting: Python, Bash, Unix shell scripting, YAML, operational task automation

• Observability & SRE: Prometheus, Grafana, ELK Stack, Splunk, Datadog, CloudWatch, Azure Monitor, Nagios, OpenTelemetry exposure, dashboards, alerting, incident response, RCA, SLI/SLO

• Security & Operations: IAM, RBAC, Azure AD/Entra ID, access controls, security hardening, vulnerability assessment, audit support, runbooks, SOPs, RACI

• Infrastructure & Networking: DNS, DHCP, routing, VLANs, Apache, IIS, HAProxy, WildFly, VMware ESXi, Hyper-V, JFrog Artifactory

Education:

• Graduation from SVIT (JNTU) in 2015 with 70.67%. PROFESSIONAL EXPERIENCE

• Working as Technology Lead for Truist Bank from May 2025.

• I worked as an Infra Technology Specialist for Cognizant Technology Solutions from Oct 2021 to May 2025.

• I worked as a DevOps Engineer for Tech Vedika Software PVT Ltd from Nov 2016 to Sep 2021.

Project # 1: Truist Bank

Designation: TechLead

Role: AI - Production Support Operations

Responsibilities:

• Lead production support and reliability operations for enterprise AI/ML and Generative AI platforms, focusing on availability, resiliency, operational readiness, and service-level commitments.

• Support AWS cloud-native AI platform components including Amazon Bedrock, ECS, Fargate, ECR, API Gateway, Network Load Balancers, VPC, and IAM, including cross-account integrations for enterprise use cases.

• Drive infrastructure automation using Terraform and ARM templates, contributing to a 40% reduction in deployment time and improving consistency across environments.

• Coordinate incident response, troubleshooting, root-cause analysis, escalation, and corrective- action tracking across engineering, DevOps, platform, and operations teams.

• Support monitoring, alerting, dashboards, and performance analysis for APIs, model-serving workflows, and supporting cloud infrastructure.

• Identify recurring operational issues and coordinate automation and process improvements to reduce manual effort and improve incident detection and recovery.

• Provide technical guidance and mentoring to distributed engineering team members on troubleshooting, incident handling, deployment practices, and production support.

• Maintain runbooks, SOPs, escalation workflows, troubleshooting guides, production support documentation, and RACI matrices.

• Collaborate with engineering and platform stakeholders on deployment improvements, access controls, infrastructure troubleshooting, and production-readiness requirements across AWS and Azure workloads.

Project # 2: Cognizant Technology Solutions

Client: Academy Sports & Outdoors

Designation: SRE Infra Technology Specialist

Role: Production Implementation and Deployment

Responsibilities:

• Designed and maintained GitLab CI/CD pipelines for build, test, security scanning, and deployment workflows across multiple environments.

• Managed Jenkins-based application deployments, release execution, environment promotion, and troubleshooting to support consistent software delivery.

• Supported Docker and Kubernetes deployments on Azure Kubernetes Service (AKS), contributing to an approximately 40% reduction in release cycles through automation and improved deployment practices.

• Troubleshot production incidents, deployment failures, configuration issues, and infrastructure problems; contributed to root-cause analysis and remediation.

• Developed reusable pipeline templates and operational documentation to improve deployment consistency and supportability.

• Coordinated with development teams, customers, vendors, and operations stakeholders to resolve production issues and deliver application releases.

• Supported DataStage DSX promotion activities and large-scale point-of-sale (POS) version upgrades.

Project # 3: TechVedika Soft PVT LTD

Client: NTT Data, pSemi, Arevea

Designation: DevOps Engineer

Role: Managed IT Infrastructure

Responsibilities:

• Administered Linux servers and production infrastructure, focusing on availability, stability, troubleshooting, and security hardening.

• Developed and maintained Jenkins pipelines and GitLab CI/CD workflows to automate builds and deployments.

• Automated infrastructure configuration and operational tasks using Ansible, Bash, and shell scripting, with exposure to Puppet and Chef.

• Implemented monitoring, alerting, and dashboards using Prometheus, Grafana, ELK Stack, Nagios, and Azure Monitor.

• Supported Azure App Services migration initiatives and Kubernetes rolling and blue-green deployment strategies.

• Performed vulnerability assessments, security hardening, and audit-support activities; managed Linux permissions, packages, DNS, DHCP, routing, and VLANs.

• Supported backup operations, VMware ESXi and Hyper-V, and web/application infrastructure including Apache, IIS, HAProxy, and WildFly.

• Supported artifact management with JFrog and contributed to GitHub Actions workflow migration and reusable CI/CD automation.

CERTIFICATIONS

• AWS Certified SysOps Administrator – Associate

• Microsoft Certified: Azure DevOps Engineer Expert (AZ-400)

• Google Cloud Professional Cloud DevOps Engineer

• AWS Generative AI Foundations

• Generative AI Overview for Project Managers

Contact this candidate