Logistics & Business Operations Professional

BERLINDA TALBERTVEIRA

757-***-**** **********@*****.***

www.linkedin.com/in/berlinda-talbert-veira-5b892126a

PROFESSIONAL SUMMARY

Quality – focused Business and Logistics professional with 20+ years of experience spanning customer service, warehouse operations, accounting, production planning, shipping, and receiving, accounts AP/AR, and billing. Currently pursuing a B.S. in Business Management – Supply Chain Logistics, combining extensive hands-on experience with formal education. Seeking to leverage proven operational, financial, and customer service expertise to contribute to a growth-focused organization within the business, logistics, or supply chain industry.

TECHNICAL SKILLS & QUALIFICATIONS

Project Management • Production Planning & Scheduling • Delivery & Route Management • Container Scheduling & Coordination • Shipping & Receiving Operations • Warehouse & Logistics Coordination • Inventory Control & Management • Warehouse Management Systems (WMS) • SAP • Transportation Documentation • Priority & Secure Shipments • Overage, Shortage & Damage Processing • Invoice Processing, Review & Reconciliation • Accounts Payable & Receivable (AP/AR) • Sales Reporting & Analysis • Data Entry & Recordkeeping • Microsoft Office Suite • Customer Service • Data Analysis & Problem-Solving • Oral & Written Communication • Leadership • Time Management

EDUCATION

ECPI University, Newport News, VA 11/2024 – Expected 05/2027

B.S. Business Management / Project Management — Concentration in Supply Chain Logistics

GPA: 3.95

Bryman Career College, CA 2001 – 2003

Business Computerized Office Program – Vocational Certificate

WORK EXPERIENCE

Spark Driver (Walmart Spark Delivery)

Delivery Driver 2023 – Present

• Provide delivery services by picking up and delivering customer orders safely and on time.

• Use the Spark Driver app to accept delivery offers, manage routes, and complete deliveries accurately.

• Verify orders before leaving pickup locations and ensure items reach the correct customer.

• Communicate professionally with customers and provide dependable customer service.

• Manage time, mileage, and delivery schedules while working independently.

Maritime Products International, Newport News, VA

Inventory Coordinator 07/2020 – 03/2023

• Completed an average of 100 orders per week.

• Allocated, completed, and sent orders to multiple warehouses.

• Completed revisions and sent updated orders to warehouses.

• Corrected inventory through adjustments and inventory maintenance.

• Processed and reviewed invoices before billing.

• Maintained positive customer relationships and responded to customer inquiries.

• Verified, reconciled account statements and prepared payments.

• Added new customers and maintained required documentation.

• Reviewed files and completed daily sales.

ZIM Integrated Shipping, Norfolk, VA

Credit Specialist / Per Diem Collector / 04/2018 – 07/2020

• Processed customer credit applications and reviewed invoices for accuracy using SAP.

• Reviewed customer credit reports, yearly volume, weighted averages, and net operating revenue.

• Contacted customers regarding outstanding payments and handled cash applications.

• Used SAP and the UIIA website daily and efficiently processed invoices.

ZIM Integrated Shipping, Norfolk, VA

Account Collection Specialist / Demurrage Coordinator / 07/2016 – 04/2018

• Contacted customers regarding payments and processed cash applications.

• Reviewed statements, invoices, and bills of lading for accuracy.

• Served as the main accounting contact for assigned customers.

• Presented mitigation requests, issued waiver discount codes, and escalated accounts when needed.

ZIM Integrated Shipping, Norfolk, VA

Booking Coordinator / Vessel Tracer 07/2015 – 07/2016

• Created, rolled, and advanced reefer and regular bookings and handled equipment trade approvals.

• Responded to emails and booking queries while providing strong customer service.

• Cleaned vessel records prior to sailing, rolled or split bills when required, and posted load lists.

• Assisted with checking transmission completion.

ZIM Integrated Shipping, Norfolk, VA

Export Documentation Specialist 06/2014 – 07/2015

• Reviewed master documentation before manifesting and supported the transition to GSS.

• Completed 30 or more bills during an eight-hour shift and assisted with documentation queries.

• Communicated amendments with overseas teams and released Seaway, At Destination, and Telex documents when requested.

Honors and Awards

Deans List- 2025, 2026

Perfect Attendance- 2025,2026

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