Facilities & IT Support Trainee

Dependable facilities and operations professional with over five years of experience maintaining safe, organized, and compliant environments. Formally trained in HIV education, testing, and trauma-informed support through the Chicago House Community Health Apprenticeship Program (CHAP) and Vivent Health’s MPOWER program.

CORE STRENGTHS

Residential & Facility Upkeep · Maintenance Reporting & Safety Compliance · Preventative Equipment Maintenance · Inventory & Supply Oversight · HIV Testing & Client-Centered Support (IDPH Certified) · Trauma-Informed Engagement · Confidentiality & Professional Integrity · Physical Stamina & Environmental Adaptability · Independent Work & Team Collaboration

COMMUNITY HEALTH & HIV TRAINING

Chicago House Community Health Apprenticeship Program (CHAP)

Chicago House & Social Service Agency – Chicago, IL 2026

●Completed six-week workforce development program preparing emerging leaders in HIV community health.

●Certified by the Illinois Department of Public Health as an HIV Tester and Counselor.

●Trained in comprehensive sexual health education, harm reduction strategies, and culturally responsive communication.

●Developed understanding of supportive housing environments and the role of stable housing in long-term health outcomes.

MPOWER Program

Vivent Health – Chicago, IL 2025

●Participated in holistic intervention focused on mental health, HIV education, substance use awareness, and empowerment.

●Strengthened knowledge of advocacy, stigma reduction, and community-centered health support.

PROFESSIONAL EXPERIENCE

Facilities & Warehouse Associate

Amazon – Atlanta, GA

2020 – 2023

●Maintained safe, clean, and organized operational spaces in accordance with safety and compliance standards.

●Conducted inventory counts and reconciled discrepancies to maintain accuracy and accountability.

●Inspected incoming shipments for damage and reported facility concerns using established procedures.

●Operated warehouse equipment safely and completed required daily safety documentation.

Facilities Support Specialist / Forklift Operator

Elixir Extrusions – Georgia

2016 – 2019

●Performed daily safety inspections and preventative equipment maintenance.

●Documented safety compliance through required worksheets and operational logs.

●Loaded/unloaded freight while ensuring materials were safely stored and organized.

●Reported maintenance and repair needs promptly to supervisors.

●Maintained orderly, hazard-free work areas to promote workplace safety.

ADDITIONAL PROFESSIONAL EXPERIENCE

●Team Lead, Jamba Juice – Evanston, IL (2024)

●Car Detailer, Go-Go Car Wash -Atlanta, Ga (2022-2024)

●Administrative Assistant, We Work L.L.C. – Atlanta, GA (2019)

EDUCATION & CERTIFICATIONS

Bachelor’s in Information Technology (In Progress)

Strayer University

G.E.D.

Central Georgia Technical College (G.E.D Ceritification)

Illinois Department of Public Health Certification

HIV Tester & Counselor (anticipated/completed 2026)

ServSafe Certified (2023)

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