Inventory & Logistics Operations Specialist

LORA A. EDGECOMBE

Surprise, Arizona ***** ***********@*****.*** 623-***-****

PROFESSIONAL SUMMARY

Shipping & Receiving and Inventory Operations professional with nearly 30 years of experience in high-volume inventory, logistics, and customer-focused operations. Extensive expertise in receiving, shipment verification, Bills of Lading (BOL), inventory reconciliation, cycle counts, auditing, vendor and carrier coordination, and inventory control. Regional Subject Matter Expert recognized for operational accuracy, process improvement, training, and dependable execution. Proven ability to manage high-volume workflows while maintaining accuracy, accountability, and exceptional service.

CORE SKILLS

Shipping & Receiving

Inbound & Outbound Logistics

Bills of Lading (BOL)

Shipping & Receiving

Documentation

Inventory Reconciliation

Inventory Control & Auditing

Cycle Counts

Vendor Coordination

Warehouse Operations

SAP

Zebra Technology

Microsoft Excel

Customer Service

Process Improvement

Data Accuracy & Compliance

Team Training

PROFESSIONAL EXPERIENCE

United States Postal Service (USPS) – Surprise, AZ July 2026 - October 2026 RCA Rural Mail Carrier (Temporary-RCA)

• Organize, load, transport, and deliver high volumes of mail and packages while maintaining accuracy, security, and daily service requirements.

• Independently manage route sequencing, workload priorities, and time-sensitive deliveries in a fast-paced distribution environment.

• Maintain accountability for mail, packages, registered items, and signature-required deliveries throughout the delivery process.

• Follow established USPS procedures for package handling, documentation, security, vehicle safety, and customer information.

• Provide dependable customer service while demonstrating strong time management, attention to detail, and independent decision-making.

Walgreens – Surprise, AZ Aug 2012 – June 2026

Inventory Specialist Jun 2021 – June 2026

(Previously Assistant Store Manager (ASM); role transitioned after corporate restructuring eliminated the ASM position)

• As the designated Subject Matter Expert, led the comprehensive training for all incoming specialists in the region, directly contributing to improved team performance and accuracy.

• Orchestrate the end-to-end management of weekly inventory valued at (~$9.1M annually), optimizing stock levels to ensure product availability and support sales goals.

• Performed daily cycle counts, investigated inventory variances, and reconciled discrepancies to maintain accurate inventory records and support efficient shipping and receiving operations.

• Managed daily receiving operations by verifying inbound shipments, reviewing Bills of Lading and receiving documentation, reconciling inventory discrepancies, and ensuring accurate processing of warehouse, UPS, and FedEx deliveries.

• Direct monthly high-value asset audits (alcohol, tobacco), maintaining 100% compliance with corporate standards and minimizing potential loss.

• Utilize inventory management software [Store net, Intercom Plus, Rx Inventory, SAP, Zebra Technology] to analyze stock movement, forecast demand, and generate data-driven reports for leadership.

• Verified shipping and receiving documentation for accuracy, identified discrepancies, documented shortages or damaged merchandise, and maintained accurate inventory records.

• Train and mentor, our region of associates on inventory control best practices, fostering a culture of accuracy and accountability across all departments.

• Served as the primary point of contact for warehouse, vendor, UPS, and FedEx drivers, verifying delivery documentation, coordinating receiving activities, and ensuring timely processing of inbound shipments.

• Processed multiple inbound deliveries daily while maintaining inventory accuracy, meeting operational timelines, and supporting uninterrupted store operations. Assistant Store Manager Feb 2019 – Jun 2021

• Led and directed a team of 15 associates, overseeing all store operations, including inventory strategy, merchandising, cash management, and P&L accountability.

• Developed and implemented shrink reduction strategies that decreased annual loss and surpassed district goals.

• Managed all staff scheduling, training, and performance evaluations, improving team efficiency.

• Orchestrated major seasonal resets for the entire store, ensuring 99%+ planogram accuracy and maintaining stock integrity during high-volume periods.

• Resolved complex, escalated customer issues, maintaining a high standard of service and protecting brand reputation.

Shift Leader May 2013 – Dec 2018

• Promoted to progressively senior roles based on strong performance in daily operations, inventory management, and team supervision.

• Maintained inventory counts, oversaw receiving processes, and executed visual merchandising standards to drive sales.

• Supported loss prevention initiatives and ensured smooth seasonal transitions. PRIOR RETAIL LEADERSHIP EXPERIENCE

Assistant Store Manager – Rite Aid Corp Feb 2005 – May 2012 Directed all inventory functions, including ordering, receiving, and shrink control measures. Supervised a team of 15+ associates, managed cash office operations, and upheld merchandising standards to maximize profitability. Photo Manager / Supervisor – Eckerd Drug

Oversaw inventory, ordering, equipment maintenance, and workflow for photo development operations. Cashier / Pharmacy Clerk / District Secretary – Eckerd Drug Gained foundational experience in front-end operations, pharmacy services, and district-level administration. EDUCATION

A.A.S. – Liberal Arts & General Sciences

Monroe Community College, Rochester, NY

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