PMP-Certified Enterprise Project Manager

Pankaj Shivbhagwan Sharma

Project Manager

PMP Certified Enterprise Project Delivery Enterprise Applications Digital Transformation

Mobile: +91-986*******

Email: *********@*****.***

LinkedIn: linkedin.com/in/pankaj-s-sharma-9157261a PROFILE SUMMARY

PMP-certified Project Manager with 19 years of experience leading enterprise digital transformation initiatives across CRM, CMS, Digital Experience, eCommerce, Enterprise Applications, Mobile Applications, and Custom Software solutions. Experienced in delivering end-to-end project execution across Agile, Waterfall, and Hybrid methodologies, with expertise in project planning, delivery governance, RAID management, scope control, release planning, executive reporting, stakeholder management, resource management, and delivery execution for global delivery engagements. Proven ability to lead cross-functional teams of 40+ members across global delivery models, partnering with business stakeholders, architects, engineering, QA, DevOps, and third-party vendors to deliver enterprise solutions aligned with business objectives. Recognized with multiple delivery excellence awards for consistently driving delivery quality, strengthening customer relationships, and enabling business growth across Retail & eCommerce, Banking & Financial Services, Education, and Enterprise Technology domains.

PROJECT MANAGEMENT & TECHNOLOGY

Project & Delivery Management: Project Planning & Execution, Delivery Management, Delivery Governance, Agile, Waterfall & Hybrid Methodologies, Project Scheduling, Release Management, SDLC, Scope Control, Change Control, RAID Management, Risk Management, Dependency Management, Data Migration Planning, Data Validation, Cutover Planning & Execution, Executive Reporting, Stakeholder Management, Cross-functional Leadership, Resource Management, Client Relationship Management, Vendor Management.

Enterprise Platforms: Salesforce Sales Cloud, Salesforce Service Cloud, Agentforce, Salesforce Administration, Microsoft Dynamics 365, Microsoft SharePoint.

Digital Experience Platforms: Adobe Experience Manager as a Cloud Service (AEMaaCS), Adobe Experience Cloud, Adobe Commerce (Magento), Shopify, WordPress.

Mobile Technologies: Ionic, Android, iOS

Development & Infrastructure: Microsoft .NET, SQL Server, REST APIs, Windows Server, AWS. Project & Collaboration Tools: Jira, Confluence, Smartsheet, Microsoft Teams, Slack, Microsoft Office, Google Workspace, Trello, Git.

AI & Productivity Tools: ChatGPT, Claude AI, Claude Code, GitHub Copilot, Gemini, Perplexity. PROFESSIONAL CERTIFICATIONS

● Project Management Professional (PMP) PMI

● Salesforce Certified Agentforce Specialist

● Salesforce Certified Platform Administrator

● Adobe Certified Professional – Adobe Analytics Business Practitioner PROFESSIONAL DEVELOPMENT

● Generative AI Overview for Project Managers PMI Learning

● Adobe Customer Journey Analytics Business Practitioner Professional WORK EXPERIENCE

Dec 2018 – Present Project Manager Ranosys Technologies — Jaipur, Rajasthan, India

● Lead end-to-end delivery of multiple concurrent, multi-workstream enterprise digital transformation projects across Salesforce, Adobe Experience Manager (AEM), Adobe Commerce, Shopify, WordPress, Microsoft Dynamics 365, Microsoft .NET, Python, Ionic, Android, and iOS platforms, ensuring delivery within agreed scope, schedule, quality and business objectives.

● Managed data migration activities as part of enterprise digital transformation initiatives, coordinating data mapping, migration planning, data validation, cutover execution, go-live readiness, business verification, and post-migration stabilization.

● Direct cross-functional teams of 40+ members, including Solution Architects, Developers, QA Engineers, Business Analysts, DevOps Engineers, and UI/UX Designers across distributed delivery locations.

● Ensure delivery governance through project planning, estimation, scheduling, resource allocation, RAID management, scope control, change control, release planning, executive reporting, and SDLC governance.

● Drive Agile delivery by facilitating sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives, and release planning while ensuring alignment with business priorities.

● Partner with business stakeholders, Product Owners, Solution Architects, QA, DevOps, and third-party vendors while providing executive reporting, governance updates, and steering committee communication.

● Lead governance reviews, steering committee meetings, UAT planning, production cutovers, and post-go-live support while maintaining strong customer relationships.

● Implement structured risk, dependency, issue, and change management processes to improve delivery predictability, proactively mitigate project risks, and support successful delivery within agreed schedule and budget constraints.

● Establish delivery governance, quality standards, and end-to-end traceability across Engineering, QA, and DevOps teams to improve delivery predictability and release quality.

● Drive account growth by identifying expansion opportunities within existing customer accounts, contributing to additional project engagements and increased delivery scope.

● Mentor project teams through regular coaching, performance discussions, capability development, and knowledge-sharing initiatives.

● Enable adoption of AI productivity tools, including ChatGPT and Claude, to accelerate project planning, estimation, documentation, executive reporting, stakeholder communication, and team productivity.

● Coordinate with third-party vendors and implementation partners to ensure successful integrations, issue resolution, and on-time project delivery.

● Optimize resource utilization and delivery schedules to support successful project execution within agreed budget constraints while maintaining delivery quality and customer satisfaction. Aug 2016 – Nov 2018 Associate Manager VARA United (formerly Vikarta) — Mumbai, India

● Continued leading Banking domain projects following the business transition from 3i Infotech to VARA United, ensuring uninterrupted project delivery and client support.

● Managed project execution while actively contributing to hands-on Microsoft .NET application development, technical design, and production support.

● Led cross-functional development teams through project planning, task allocation, code reviews, technical guidance, and delivery coordination.

● Mentored development teams through the organizational transition, ensuring delivery continuity, smooth integration, and sustained customer satisfaction.

● Maintained strong client relationships while driving successful project delivery, delivery excellence, and team performance. Oct 2012 – Jul 2016 Associate Manager 3i Infotech — Mumbai, India

● Delivered multiple Banking domain projects, progressing from hands-on Microsoft .NET development to technical and team leadership.

● Participated in all phases of the Software Development Life Cycle (SDLC) using the Waterfall methodology, including requirements analysis, design, development, testing, deployment, and production support.

● Coordinated project planning, requirements gathering, effort estimation, and execution while supporting timely project delivery.

● Implemented risk mitigation strategies and optimized resource allocation to improve team productivity and delivery efficiency. Sep 2007 – Oct 2012 Software Engineer Viva Software Solutions — Vasai-Virar, Maharashtra, India

● Developed and maintained scalable Microsoft .NET applications within the Education domain, progressing from core developer to managing team, technical architecture, and overall project delivery.

● Managed and delivered in-house software projects, customizing solutions to align with evolving business objectives and user requirements.

● Implemented process improvements and fostered a culture of innovation, driving continuous enhancement across the development team.

Contact this candidate