Transportation & Customer Service Specialist
Resume:
Dedicated Transportation and
Customer Service Specialist with
extensive commercial and
passenger driving experience.
Skilled in route coordination and
vehicle loading, demonstrating
strong communication and
multitasking abilities. Proven
expertise in passenger
transportation and delivery
services, consistently achieving
high customer satisfaction. Holds
a valid driver's license with a clean
driving record.
Associate :
Associate Of Arts In Health Care
Administration
University Of Phoenix
Ontario, CA
Direct Support Professional
La Puente Adult School
Computer Training
Sierra Nevada Job Corps
General Education Diploma
Pomona, CA
************@*****.***
Anaheim, CA 92806
Summary
Skills
• Passenger Transportation
• Transportation Operations
• Route Navigation
• Vehicle Inspection
• Safety Compliance
• Safety Awareness
• Time Management
• Customer Service
• Accessibility Support
• Relationship Building
• Communication Skills
Education And Training
Keolis Transit - Coach Operator
Anaheim, California
01/2025 - Current
Emotive Logistics - Executive Chauffeur
Newport Coast, California
06/2026 - 06/2026
SoCal Driver Stacey - Personal Car Driver
Ontario, California
01/2022 - 02/2025
Amazon - Driver
Ontario, CA
11/2022 - 01/2025
Lyft - Driver
Ontario, California
08/2022 - 01/2025
Stacey Baker
Experience
Safely transport passengers along scheduled routes while following traffic laws and company safety procedures.
•
Conduct pre-trip and post-trip inspections to maintain vehicle safety and reliability.
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Ensured schedule efficiency through timely communication with dispatch and passengers.
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• Assisted passengers with disabilities to ensure ADA compliance.
• Reported any accidents or incidents immediately upon occurrence.
• Navigated various routes to ensure timely arrivals for clients.
• Maintained vehicle cleanliness and functionality through regular inspections.
• Communicated effectively with clients to confirm schedules and preferences.
• Navigated various routes efficiently to ensure timely passenger arrivals.
• Maintained vehicle cleanliness and performed routine inspections regularly. Communicated effectively with clients to understand their transportation needs.
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• Followed all safety regulations while driving and transporting passengers. Delivered goods and services to customers on time and in excellent condition.
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• Followed routes assigned by dispatchers to meet delivery objectives.
• Logged deliveries, drop-off times and special conditions in company system. Greeted passengers and facilitated smooth boarding and disembarking to enhance travel experience.
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Maintained high standards of professionalism and discretion to ensure comfort and confidence of high-value clients.
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Delivered clean and sanitized vehicle to customers, contributing to overall satisfaction and positive impression.
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