Academic Qualification
Professional Summary
IT ANALYST
Mayana
Rameez
Khan
Contact
Address
Hyderabad TG
Phone
Rameezkhann918@gmail.c
om
Area of Expertise
JCL
COBOL
DB2
VSAM
CONTROL M
FILEAID
SPUFI
TOPAZ
XLR
BMCDB2
I.T. Analyst supports mainframe application stability across COBOL, JCL, DB2, and VSAM environments. Resolves incidents, batch failures, and code changes through ServiceNow, Control-M, File-Aid, and TOPAZ, while validating fixes in lower environments. Uses SCLM, TOPAZ and XLR to move changes safely and support data checks, testing, and health reporting.
B.Tech: Computer Science and
Engineering
Sir Vishveswaraiah Institute of Science And
Technology
GPA: 66.4%
2015-06
I.T Analyst
TCS, Hyderabad, India
2021-11 -
Current
• Project: American Express (AMEX)
Application: Customer Relationship Portfolio
Services (CRPS)
•
Environment: CRPS stores all the demographic
details from different AR's. A customer profile
has details like name, date of birth, national
identifier, and gender details. In CRPS real time
updates will happen through web services and
database for CRPS is stored in DB2.
•
• Key Responsibilities:
• Handling the AMEX Customer's data.
Checking all user data (Account number,
Account status Address details, Phone etc.)
•
Using Service now tool monitored and created
the INC, RFC, PRB and DSRD tickets.
•
Involved in handling the business and Job
failure and Queue Depth INC.
•
Using Normal and Standard CHG did the
permanent fix.
•
Using PRB did the analysis for job failures and
business issues based on the request.
•
With the help of XLR tool code changes placed
into lower environment and Prod.
•
• TOPAZ is useful to creating for Code container.
SERVICE NOW
SOAPUI
EAP
JIRA
CTMUTIL
SSRUTIL
BIGPONDA
Basic Knowledge On AWS
Doing testing in lower environment (ADC1) and
Arena region.
•
Involved in to create for Automated Health
check report for all regions.
•
Using File-Aid checked the VSAM file content
and layout of files.
•
FS-boat is used to track the source and
destination files.
•
SOAP UI is used to checking for Business
related requirements.
•
• CTMUTIL for releasing the jobs.
• SSRUTIL for load and hold the jobs.
• Control-M for monitoring the batch job status.
• BMCAES used to checking for DB2 tables.
• Involved in scheduling changes.
• Joined MIM and Weekly calls.
Technology Support Specialist
INFOSYS, Bangalore, India
2019-04 -
2021-09
• Project: Northern Trust
• Application: Global Securities Lending (GSL)
Environment: Global Securities Lending
Responsible for Support to Clients and Partners
in GSL System with Knowledge of mainframe
application.
•
• Key Responsibilities:
• Handling the clients and partners requests.
Involved in handling of various INC, SRQ and
CRQ its resolution.
•
Using Service now tool handling the various
types of INC and SRQ.
•
Handling the repeated enquiries from partner
and providing the extract data to partner.
•
• Using with squirrel tool.
Providing the DB2 Extract data to partners and
clients using with queries in squirrel tool.
•
• Preparation of TEST.SRRJOBS.
Handling various types of SPUFI request from
partners.
•
• Monitoring the DB2 and UAUJ in Spool.
Using GDC tool for sending the Peer review and
Code review for Scheduling jobs.
•
Having different types of partners Online
screens like CSU, BSU, PCA, MNG etc, checking
•
all Share Market data (loan id, loan booking,
returns, pending status, Settlement status etc.).
Using SCLM tool for editing the Source Code,
deleting the packages and compiling the job.
•
• Handling Monthly Metrics reports.
Every week sending the Exception report to
Partner.
•
Daily Checking the Fixed ETF report and
sending to partners.
•
Sending the Mainframe data to partner and
client in Excel format using through FTP.
•
• Monitoring the Batch Jobs in Control-M.
• Monitoring the Avg Run Timings in XACT.
• Handling the daily regular job failure.
Sending daily job status and Health Check
status.
•
Attending the weekly status calls and team
meetings.
•